Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Manages client relationships and service delivery for managed security services engagements. Coordinates workstreams, contractual commitments, business reviews, reports, onboarding, remediation plans, and operational outcomes. Acts as the primary customer contact, communicates technical and investigative findings, supports renewals and budgeting, and identifies cyber and operational risks. Requires technical knowledge of cloud, networking, Windows, security operations, vulnerability scanning, and disaster recovery, with domestic travel up to 10%.

Leads regional audiovisual design for Microsoft conference room deployments. Produces and quality-assures AutoCAD drawing packages, coordinates AV systems with architectural and construction documentation, validates bills of materials, manages revisions and standards deviations, responds to RFIs, and supports installation, commissioning, and handover. The role requires independent CAD production, AV systems expertise, strong QA/QC, stakeholder coordination, and technical problem-solving.

Leads client-facing portal discovery and requirements gathering for Victim Services Suite implementations. Documents requirements, creates wireframes and CRM mappings, develops user stories and acceptance criteria, reviews portal builds, supports UAT and defect retesting, and validates functionality against customer needs. Collaborates with developers, CRM consultants, project managers, and implementation teams while maintaining accurate documentation throughout delivery.

Own a new product bet from concept or early launch through product-market fit and scale. Responsibilities include researching customer needs, analyzing quantitative and qualitative data, prioritizing roadmap opportunities, shipping products, gathering feedback, iterating, and driving growth across emerging insurance and asset-ownership products.

Build and own Keycard’s infrastructure platform, including bring-your-own-cloud deployments, multi-tenant and single-tenant cells, infrastructure as code, Kubernetes operations, releases, upgrades, observability, security guardrails, and audited break-glass workflows. Develop tooling and agents for installation, diagnostics, and operational support. Define compatibility matrices, deprecation policies, and upgrade processes while partnering directly with enterprise cloud and security teams.

Own customer relationships from implementation through ongoing operations and expansion. Lead launches, coordinate integrations, manage project plans, monitor service levels, triage issues, deliver reporting and business reviews, analyze outcomes and ROI, identify growth opportunities, and communicate customer feedback to product teams. The role requires customer success or implementation experience, project management, data fluency, LLM familiarity, and HIPAA knowledge.

Leads multiple strategic programs and projects for the Office of the Chief Medical Officer, coordinating stakeholders, timelines, budgets, and project teams. Partners with executives, clinicians, physicians, informatics, Epic, and healthcare intelligence leaders to drive design, implementation, change management, and measurable benefits. Provides program structure, facilitates alignment, removes barriers, and advances initiatives supporting organizational and regional goals.

Own the strategy, roadmap, and execution of AI-powered conversational products across ChatGPT, WhatsApp, RCS, and other platforms. Lead MCP and API integrations, LLM-powered homeowner qualification and contractor matching, messaging journeys, compliance, CRM connectivity, product analytics, and zero-to-one launches. Partner with Engineering, Legal, Marketing, and integration teams to deliver scalable, revenue-generating customer acquisition experiences.

Own architecture and implementation across React, Node.js, and Web3 integrations. Build decentralized applications, integrate wallets, DeFi protocols, blockchain data, and third-party APIs, and scale real-time data infrastructure. Lead features from design through deployment and production support while improving performance, security, reliability, and interoperability. Work independently in a demanding startup environment with substantial technical ownership.

Own full-cycle recruiting for Sales and Go-To-Market teams, hiring roles from SDRs and Account Executives to leadership. Advise revenue leaders, source passive candidates, manage candidate experience, negotiate offers, track recruiting metrics, and improve hiring processes using Greenhouse, BrightHire, and LinkedIn Recruiter. Lead initiatives involving employer branding, DEI sourcing, and recruiting process optimization in a remote, high-growth environment.