Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Manage enterprise customer relationships from implementation through production, providing consultative support, issue resolution, risk management, and account growth. Partner with Product, Engineering, Delivery, DevOps, Infrastructure, and Business Operations teams to guide integrations and projects. Develop customer requirements, success methodologies, insight presentations, and data-driven recommendations for executive stakeholders.

Proofread, copyedit, fact-check, draft, and publish brand storytelling across digital and print channels. Develop editorial ideas, maintain house style guidelines, collaborate with stakeholders and writers, and use CMS tools to support Sundance Institute programs. The role requires strong AP style knowledge, entertainment feature editing experience, attention to detail, deadline management, and familiarity with film industry and independent storytelling.

Leads the design and domain ownership of AI agents for enterprise HR operations, including payroll, time, benefits, and employee changes. Tailors solutions for customer policies and systems, supports implementations and escalations, and represents the company in executive workshops, demos, RFPs, and market engagements. The role requires deep HR operations expertise, HR technology implementation experience, compliance knowledge, process automation judgment, and the ability to translate complex HR processes into accurate agent behavior.

Develops AI and legal technology certification programs, curriculum, instructional content, and academic engagement initiatives for law schools. Coordinates cross-functional marketing, communications, creative, events, and partnerships efforts; manages ongoing campaigns, conferences, thought leadership, and performance measurement. Researches legal education trends and represents Clio within the legal academic community. The role is remote in the United States and requires conference and event travel.

Coordinates influencer marketing programs, including product seeding, VIP gifting, creator sourcing, campaign execution, events, database management, agency communications, and performance reporting. Researches cultural trends and emerging platforms while maintaining creator relationships and managing multiple deadlines. Analyzes campaign metrics such as reach, impressions, engagement, EMV, and ROI to develop recaps, recommendations, and future program insights.

Owns Workday People Systems across Core HCM and Hire-to-Retire processes, including configuration, security, integrations, reporting, analytics, automation, and continuous improvement. Leads system releases and transformation projects, develops Power BI dashboards and workforce insights, resolves complex issues, manages KPIs, and partners with HR leaders. The role also mentors junior analysts, promotes self-service, and communicates technical concepts to technical and non-technical stakeholders.

Manage software subscription renewals and related expansions by reviewing customer usage, contract terms, and subscription history. Engage customers proactively, explain renewal and pricing options, coordinate quotes and ordering documents, and ensure timely, accurate execution. Collaborate with Sales, Customer Success, and Accounting while handling non-routine situations and supporting customer retention, satisfaction, and subscription profitability.

Manage daily accounting operations for US and UK entities, including bank and balance sheet reconciliations, month-end close, billing, accounts payable, intercompany tracking, deferred revenue schedules, and audit-ready documentation. The role supports multi-currency transactions, financial reporting, process improvement, and the transition of recurring close responsibilities from external advisors.

Owns general ledger maintenance, journal entries, reconciliations, procure-to-pay, payroll administration, audit support, and financial controls. The role improves accounting systems and processes, ensures GAAP and regulatory compliance, resolves cross-functional accounting issues, and supports accurate financial reporting in a fast-paced environment.

Owns product strategy and roadmap for Honeycomb’s AI-powered observability experiences, including Canvas, agentic investigations, Skills, and the MCP server. The role combines customer research, AI/ML trend analysis, cross-functional product leadership, feature delivery, and external thought leadership. The manager will guide AI adoption across the product portfolio, evaluate technical approaches, and translate emerging customer and engineering needs into impactful product investments.