Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Provide on-site tooling support: ensure tooling meets customer requirements, inspect and test tooling, troubleshoot applications, support new product applications, recommend tooling and process improvements, analyze data, and collaborate with engineers to boost productivity and reduce costs.

Manage all on-site operations at customer facilities including staff supervision, training, safety, inventory reconciliation, customer and supplier interactions, scheduling, project management, quoting support, and addressing customer concerns.

Manage customer accounts and site managers to ensure contractual obligations, customer satisfaction, and program profitability. Oversee projects, inventory, reporting (Power BI, Value Docs), vendor/vending equipment operations, and conduct presentations. Mentor staff, pursue new business opportunities, coordinate cross-functional teams, and deliver quarterly business reviews to leadership. Some travel required.

Provide administrative HR support for a manufacturing plant: maintain accurate records, databases and reports; audit for accuracy; support team projects and back-up coverage; communicate across levels; protect confidential information; participate in plant initiatives and perform routine paperwork while following safety and company policies.

Handle inbound and outbound retention calls for small/medium business customers to prevent cancellations, renegotiate contracts, upsell when appropriate, document interactions in CRM, and meet team retention and acquisition goals using sales productivity tools.

Lead a public sector proposal and contract strategy team to develop RFP/RFQ responses, drive municipal growth, support contract renewals and negotiations, build proposal processes and content libraries, collaborate with cross-functional teams, and coach staff to improve proposal quality and win rates.

Lead enterprise revenue management and pricing strategy, implement pricing tools and processes, partner with sales and market leaders to maximize net price impact and customer lifetime value, monitor market/pricing trends, develop budgets, and guide execution and contingency plans to support revenue growth and retention.

The Business Development Manager will drive demand for Liftpod products, develop relationships, organize demos, and implement sales strategies in North America.

Lead controls software development, electronics integration, and system commissioning, involving embedded software and control algorithm implementation and hardware integration.

Manage end-to-end new client implementations for employee benefits (Life, Disability, Absence, Voluntary). Lead client calls, coordinate internal teams (IT, service, marketing), oversee data transfer and enrollment logistics, deliver administrative kits, resolve issues, and provide training and ongoing client support.

Lead client relationship management for large national accounts (2,000+ lives), oversee service delivery for disability, life, FML, state and company leaves, and ADA. Drive renewals, retention, cross-sell, and financial performance; develop customized strategies, negotiate complex contracts, manage mergers/divestitures, analyze client data and create bespoke reporting, and coordinate implementation with internal teams.

Lead intake, grooming, and translation of reporting and analytics requests into actionable requirements. Drive stakeholder sessions, define data logic and metrics, prioritize requests, enable scalable reporting solutions, support delivery and UAT, mentor junior analysts, and improve intake processes to reduce one-off requests and promote reusable, self-service reporting.

Lead and mentor engineering and operations teams to design and implement logistics and supply chain solutions. Manage multiple projects, perform data and statistical analyses, apply Lean Six Sigma and SPC, develop proposals, interact with customers and stakeholders, and drive process improvements and performance metrics.

Lead fraud risk program activities across business, operations, vendors, and IT. Develop and implement policies, monitor regulations, analyze fraud data, prepare senior-level reporting, remediate program deficiencies, support product reviews, and provide training and change management to reduce fraud risk and improve controls.

Support Mortgage Loan Originators by managing customer communications, scheduling and document collection, ordering file components, providing marketing support, liaising with real estate partners, and cross-selling bank products while ensuring compliance with federal lending regulations.

Provide primary client support for assigned custody accounts, verify and approve daily processing, research and resolve issues, ensure compliance, train teammates, and partner with internal and external parties on global custody operations.

Manage an assigned book of employee benefits accounts to retain clients through professional service, oversee transactions and paperwork, maintain client records, act as client manager for middle market accounts, mentor associates, implement client service plans, and pursue professional development.

Serve as primary service coordinator for a portfolio of agencies and policyholders. Build relationships, collaborate with internal partners, escalate out-of-scope requests, educate customers on tools, schedule reviews, assemble onboarding and stewardship materials, monitor data integrity for complex policies, and proactively resolve service gaps. Hybrid role with minimal travel.

Serve as site health and safety SME, lead implementation of safety operating systems, inspections, audits, incident investigations, and training. Design safety controls, manage occupational safety projects, partner with regulators and cross-functional leaders, and drive continuous improvement in hazard identification, risk assessment, industrial hygiene, and regulatory compliance.