Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Provide expert technical consulting to evaluate, design, and implement enterprise technology and infrastructure solutions. Troubleshoot complex issues, recommend improvements, support disaster recovery and replication, administer Windows Server, manage IHS VistA Imaging call center, and participate in 24x7 help desk coverage while preparing documentation and presentations for organizational strategies.

Process and prepare contract-specific invoices using multiple government invoicing systems, verify calculations, coordinate approvals with program managers, perform AR analyses and reconciliations, assist with month-end, contract closeouts, audits, and reporting while maintaining accuracy and confidentiality.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.

Lead product/offering strategy for process manufacturing ERP solutions: define solution roadmaps, go-to-market, sales enablement, partner/customer engagement, and measure performance to drive revenue and adoption.

Designs and delivers instructor-led, virtual, and self-paced training to drive employee adoption of business systems. Creates learning materials (guides, videos, knowledge articles), facilitates launches and walkthroughs, tests platforms, partners with SMEs, tracks adoption metrics, and maintains training content. Supports onboarding and AI enablement initiatives.

Drive IT sales by identifying and engaging global clients, generating and qualifying leads, building client relationships, managing pipelines and CRM activities, and collaborating with teams to meet revenue goals.

Lead the Product and Marketing Compliance team to ensure products, marketing, and customer communications comply with consumer protection and advertising regulations. Translate regulatory requirements into policies, controls, and monitoring/testing, partner with Product/Marketing/Legal/Risk, drive cross-functional compliance projects, manage and develop the team, and maintain documentation and regulatory analyses.

Manage day-to-day global compensation and equity programs: maintain salary structures, run market benchmarking, administer equity grants, support annual cycles, build reports, partner with People, Finance, and Legal, and ensure pay equity and compliance.

Design, develop, and deploy ML and deep-learning solutions (including generative AI). Lead end-to-end model lifecycle, build RAG/agentic workflows, integrate models into production, collaborate with engineering and clients, monitor performance, and document experiments and data provenance.

Own monthly budget-vs-actuals and consolidated reporting, produce Board and investor materials, maintain rolling P&L/balance sheet/cash flow forecasts, build scenario analyses, support pre-IPO readiness, and improve FP&A processes and tooling through automation and dashboards.

Lead UX research to improve usability, consistency, and product-market fit. Conduct competitive audits, synthesize user feedback and analytics, run usability studies, contribute to design systems, produce UX artifacts, and partner with product, engineering, and design to drive user-centered improvements.

Lead Spanish-language customer implementations: translate requirements into implementation and migration plans, execute integrations, build onboarding playbooks, drive adoption and consulting milestones, deliver training/webinars, and collaborate cross-functionally to ensure successful product adoption and renewals.

Lead execution of portfolio strategy across a designated geography; manage distributor and key account relationships; use data and analytics to drive sales, pricing, and activation; track forecasts, POS logistics, and monthly performance; coordinate internal teams to support sell-through and promotional execution.

Lead market execution for a designated geography: drive net sales, pricing compliance, distributor relationships, and in-market activation. Use data tools to identify growth opportunities, manage forecasts and POS logistics, coordinate cross-functional teams, and provide performance reporting to meet financial goals and KPIs.

Lead execution of portfolio strategy across a designated geography and channel. Partner with distributors and internal teams to drive sales, manage key accounts, ensure pricing compliance and brand standards. Use data and analytics to identify growth opportunities, track forecasts, manage POS logistics and budgets, and provide monthly performance updates to meet financial KPIs.

Hands-on Controller responsible for GAAP-compliant financial reporting, month-end close, and 13-week rolling cash flow. Serve as primary audit and tax liaison, manage multi-state sales tax and nexus, oversee AR/AP/payroll and billing integrity, partner with data/BI (Snowflake/Looker) to consolidate financial data, lead vendor management and purchasing policy, and sponsor AI (Claude) adoption to automate finance workflows with appropriate human-in-the-loop controls.