Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Lead architecture and operational maturity of enterprise release management and CI/CD across cloud-native, SaaS, and enterprise products. Modernize deployment automation, artifact lifecycle and supply chain integrity, embed DevSecOps, define release governance and KPIs, mentor engineers, and communicate release readiness and risks to stakeholders.

Owned, grow, and retain a portfolio of CPG brand relationships; develop and close new business; build strategic, data-driven retail media proposals; partner with RMNs and internal teams to execute campaigns; maintain pipeline, forecasting, and CRM discipline to hit revenue targets.

Manage a portfolio of 600+ customers and a pipeline across SMB, Mid‑Market, and Channel segments. Drive revenue growth, renewals, upsells, and retention; negotiate contracts; act as trusted advisor; resolve client issues; collaborate with Customer Engineers and cross-functional teams; attend occasional events and conferences.

Provide application configuration, administration, and support for the Research Management System. Analyze use cases, design solutions, manage vendor relationships and upgrades, handle incident management, perform QA/testing, create documentation, and drive user adoption across university stakeholders.

Manage and optimize multi-channel paid social and programmatic campaigns to meet KPIs (CPA, ROAS, CTR, CVR, LTV). Develop testing and scaling strategies, implement automation, analyze performance, report insights, oversee client onboarding, and collaborate with account, product, and analytics teams to improve processes and outcomes.

Lead and mentor a commerce-focused team to design and execute growth strategies, manage key client relationships, integrate product and technology into campaigns, analyze commerce data to drive optimizations, and champion marketplace/channel expertise to improve revenue, retention, and client satisfaction.

Remote sales role serving educators: handle inbound/outbound calls, email and digital channels to deliver personalized insurance quotes, bind policies, coordinate with agents and vendors, track performance metrics, and meet production goals while maintaining quality and documentation.

Own and grow strategic national self-funded employer relationships post-implementation; serve as executive-level trusted advisor; lead renewals, performance reviews, and expansion opportunities; coordinate cross-functional teams to ensure high-touch service delivery; produce data-driven insights and customized reporting; mitigate retention risks and resolve high-stakes issues; represent Centivo in sales pursuits and contribute client-informed product strategy.

Design and deliver user-centered voice IVR experiences: gather requirements, create call flows and VUI specifications, conduct usability testing, tune speech/DTMF applications, support grammar design, and assist sales/marketing with UX methodology materials.

Provide Tier 1/2 remote IT support, manage corporate IT systems and applications, onboard/offboard employees, patch and maintain laptops via Iru MDM, enforce security controls (MFA/SSO), handle Zoom A/V issues, maintain inventory, and use Jira for ticketing and tracking.