Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Set vision and multi-year roadmap for Foundation and Network operational processes. Design, integrate, and continuously improve cross-functional processes and enabling systems; partner with senior leaders and IT to ensure alignment and adoption; lead change management, training, and governance; monitor process performance and drive data-informed improvements to increase efficiency, scalability, and effectiveness.

Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.

Investigate, analyze, negotiate, resolve, document and report consumer and commercial billing issues and complaints. Present resolution options, authorize settlements within limits, and adjust customer accounts.

Own end-to-end payroll for the Americas, ensuring accurate semi-monthly and monthly runs, compliance with tax and wage laws, internal controls, ticket resolution, month-end accounting support, system integrations (Workday/ADP), process improvement, reporting, and mentoring payroll team members.

Supervise day-to-day onboarding call center operations, enforce quality standards, conduct audits/calibrations, coach staff, manage workflows and schedules, drive continuous improvement, and collaborate across teams to ensure excellent member experiences.

Lead regional product, solutions, and go-to-market strategy for the Americas. Drive NPI readiness, sales enablement, partner ecosystem development, lifecycle management, GTM execution, and demand generation to accelerate adoption of Kornit's digital textile printing solutions.

Build and operate the platform: manage EKS/Kubernetes, implement GitOps (ArgoCD), maintain CI/CD (GitHub Actions), define SLIs/SLOs, lead incident response/on-call and post-mortems, design observability (Datadog, Sentry, CloudWatch, Grafana), automate infra with IaC (Terraform/CloudFormation/Crossplane), write Python tooling, and shape platform architecture and self-service workflows.

Perform nationwide on-site MEP property condition assessments (HVAC, plumbing, electrical, fire protection, vertical transportation), document deficiencies per ASTM standards, prepare PCA reports, estimate remediation costs, lead single-assessor or team engagements, mentor junior staff, and travel up to 50%.

Lead and own Midi Health’s paid acquisition and full-funnel media strategy, building an AI-native performance system to optimize CAC and LTV:CAC across dual motions (clinical care and consumer product). Manage budget/P&L, agency ecosystem, creative-performance feedback loops, audience strategy, and a team of growth specialists while communicating results to executives and the board.

Provide oversight for accounting operations including invoice preparation and verification, bill payment/processing, accounts payable/receivable, cash receipts, payroll support, budgeting, and financial reporting. Maintain and update financial records using databases, spreadsheets, and accounting systems. Supervise Accountants and Accounting Coordinators, prepare financial analyses and variance reports, and support Financial and Property/Facility Managers on accounting, tax, billing, and related administrative matters.