The Role
Investigate, analyze, negotiate, resolve, document and report consumer and commercial billing issues and complaints. Present resolution options, authorize settlements within limits, and adjust customer accounts.
Summary Generated by Built In
Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization | Identifies solutions that address billing issues and presents appropriate resolution options to customers | Negotiates and authorizes billing settlements within established limits and adjusts customer accounts
Business SupportSkills Required
- Experience investigating and resolving consumer and commercial billing issues and complaints
- Ability to identify solutions and present appropriate billing resolution options to customers
- Skill negotiating and authorizing billing settlements within established limits
- Experience adjusting customer accounts and documenting resolutions
- Strong customer communication and reporting skills
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
TruBridge provides healthcare technology solutions, including electronic health records (EHR) and revenue cycle management (RCM), designed to help community and rural hospitals improve financial and clinical outcomes.
.png){kind=logo}
