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Completes hands-on training across service center operations and sales processes, monitors revenue and account activity using AS400 and Focus, conducts sales interviews, develops customer relationships, coordinates customer needs with freight services, and grows business within an assigned territory. The role also includes training assignments, reports, knowledge assessments, and process improvement recommendations, with relocation required after program completion.

Build and qualify sales pipeline through cold calls, email, LinkedIn outreach, event follow-up, and account research. Engage distributor decision-makers, book qualified meetings for Account Executives, maintain accurate HubSpot records, and collaborate with Sales and Marketing on messaging and campaigns. The role also involves experimenting with AI tools, developing prospecting workflows, nurturing leads, and representing Proton at industry events.

Administer employee benefits across the Americas, including enrollments, life events, leave cases, COBRA, vendor coordination, compliance, billing, payroll issues, and HR system maintenance. The role supports employees and managers, resolves complex benefits matters, validates carrier invoices, reconciles data across Workday, payroll, and vendor systems, and assists with renewals, audits, testing, and benefits projects.

Leads customer retention strategy for DentalPlans.com, owning CRM segmentation, lifecycle and renewal communications, retention analytics, forecasting, multichannel campaigns, and member experience improvements. The role partners with Product, Contact Center, and Business Insights teams to increase renewals and lifetime value, reduce churn, and manage a team of retention marketers.

Creates and revises 2D and 3D CAD drawings, lift plans, rigging layouts, assembly drawings, and technical documentation for crane and rigging projects. Incorporates crane capacities, configurations, counterweights, outriggers, and rigging equipment. Collaborates with clients, engineers, project managers, operators, riggers, and safety personnel; conducts field measurements; assembles lift plan packets; maintains drawing files; and adapts plans to project changes.

Coordinates onboarding and implementation of business banking services, including ACH, Positive Pay, online banking, wire origination, user administration, and business debit cards. Reviews documentation, monitors implementation timelines, conducts member training, provides ongoing support, maintains records, and escalates complex or compliance-related issues. Collaborates with relationship development, lending, operations, compliance, digital banking, branches, and service providers while supporting process improvements and regulatory adherence.

Develop and execute business development strategies for community markets, build relationships with employers and community organizations, and drive new member growth. Lead partner engagement, business reviews, financial education sessions, events, and targeted campaigns. Collaborate with branch, marketing, and product teams; manage outreach budgets, evaluate ROI, analyze trends, and recommend strategic adjustments. Represent the credit union at community and industry events while supporting member experience and loyalty goals.

Leads Remote Support, Assistive Technology, and 2GetherTech operations. Supervises staff and supervisors, coordinates daily activities, maintains employee-to-client ratios, reviews service documentation, oversees equipment installation and removal, supports budgets and service quality, and partners with the Director on strategic growth and organizational change.

Develop new and existing advertising clients by assessing business needs, creating integrated radio and digital marketing strategies, networking in the community, presenting solutions, tracking market trends, and growing a client portfolio. The role involves sales forecasting, CRM use, client relationship management, campaign development, and helping businesses increase awareness, traffic, leads, and revenue.

Welcomes dealership customers, answers and directs phone calls, schedules appointments, performs administrative tasks, maintains documents, supports dealership teams, assists with events, provides basic vehicle information, and creates a comfortable showroom experience with refreshments and friendly service.