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Leads and develops a team of Account Executives selling SaaS subscriptions to aerospace and defense organizations. Owns team quota, pipeline, forecasting, territory planning, hiring, coaching, strategic deals, and revenue results. Partners with marketing, SDRs, pre-sales, product, customer success, and contracts teams to improve sales performance. Advises A&D suppliers on CMMC and NIST requirements while representing the company at industry events.

Sell branded content, creative concepts, influencer campaigns, and sponsorships to brands and agencies across assigned industries. Build client relationships, generate revenue, develop go-to-market strategies, and help expand Pubity Group’s US commercial business across social platforms.

Leads high-priority IT projects for Philadelphia public safety agencies from initiation through closure. Manages scope, deliverables, budgets, resources, schedules, risks, requirements, and enterprise standards. Coordinates cross-functional teams, consultants, vendors, and agency stakeholders; prepares status reports and dashboards; performs cost-benefit analysis; and applies PMO, SDLC, and project management best practices. Provides project management coaching and supports solutions involving enterprise infrastructure, cloud computing, disaster recovery, and managed services.

Monitors client IT environments, triages alerts, handles after-hours incidents and service requests, troubleshoots systems, networks, backups, servers, firewalls, and cloud platforms, escalates unresolved issues, updates AutoTask tickets, and improves knowledge-base documentation and alert processes.

Manage a portfolio of mid-market and enterprise SaaS accounts, owning renewals, expansion, churn mitigation, forecasting, commercial negotiations, and revenue growth. Build multi-threaded customer relationships, identify use cases, articulate ROI, maintain accurate CRM and pipeline data, and partner with Customer Success, Sales, Legal, and Finance. The role requires data-driven account management, dashboard usage, and ownership of a significant revenue portfolio.

Provides engineering support for paper mill manufacturing, focusing on process optimization, troubleshooting, safety, quality, reliability, waste reduction, and continuous improvement. Leads Lean and Six Sigma initiatives, capital projects, process trials, equipment commissioning, and start-up activities. Develops process controls, operating procedures, technical documentation, training, and corrective actions while collaborating with Operations, Maintenance, Quality, vendors, and plant leadership.

Manages business and administrative activities for the College of Agriculture and Natural Resources, including project and event planning, facilities oversight, procurement, contracts, inventory, travel, reporting, office management, calendar coordination, HR liaison duties, website management, and staff supervision. Develops administrative processes and internal controls, ensures policy and regulatory compliance, supports senior administrators, and coordinates with internal and external stakeholders.

Administers Salesforce and Banner for early college credit operations, including configuration, workflows, reporting, user support, student registration, data reconciliation, audits, access controls, documentation, training, and process improvements. Partners with program staff, Registrar, Admissions, Business Services, and IT to maintain secure, accurate, and timely cross-system processing.

Provides comprehensive executive and administrative support to the Provost, including calendar and travel coordination, correspondence, meeting preparation, minutes, event planning, contract and MOU processing, and stakeholder communication. Maintains confidential information, supports university projects and leadership searches, manages office inquiries, and follows up on action items. This in-office role requires occasional evening and weekend hours and serves as a Campus Security Authority.

Supports premium accounts receivable for an insurance subsidiary by following up on overdue balances, reviewing statements, processing invoices and payments, applying cash receipts, reconciling transactions, preparing return premium requests, maintaining records, and verifying checks. Collaborates with agency accounting contacts, finance, and underwriting teams to ensure accurate and timely premium processing.

Leads laboratory operations, identifies improvement opportunities, implements action plans, and supports regional organizational goals. Develops and inspires employees, collaborates with clients and internal teams, reviews business indicators, improves processes, and supports profitability. Ensures safety, compliance, quality control, customer-focused service, and confidentiality when accessing protected health information.

Provides email, phone, and live chat support for hosted websites and IDX search products. Troubleshoots website configuration, integrations, WordPress, and third-party platform issues; assists web developers and partner firms with onboarding and training; escalates complex problems; documents resolutions; and contributes to support metrics, reporting, and knowledge sharing.