At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Worksite Case Advocate I? Globe Life is looking for a Worksite Case Advocate I to join the team!
As a Worksite Case Advocate I for Liberty National, you will be responsible for inputting data, handling the incoming calls from the agency offices, accounts, and policyholders. You will use information provided from the field to complete verification calls and input data into our system to ensure our policyholders and accounts have a smooth relationship with Liberty National.
This is a remote/work-from-home position.
What You Will Do:
- Communicate and explain basic account information
- Communicate effectively both in writing and verbally
- Maintain accurate reports and spreadsheets
- Participate in phone rotation
- Input data from submitted paperwork
- Responsible for regularly updating account information/progress
What You Can Bring:
- High School Diploma or GED
- Insurance experience is a plus
- Call center experience (1+ years preferred)
- Customer service experience (1+ years preferred)
- Bilingual (Spanish/English) is a plus
- Insurance experience is a plus
- Strong attention to detail skills
- Desire to uphold great customer service
- Excellent communication skills (Written and Verbal)
- Excellent multi-tasking & organizational skills
- Excellent time management
- The ability to maintain composure in stressful situations, manage & diffuse high-tension situations
- Must be able to work in a fast-paced environment
- Must be Self-Motivated and able to stay on task
- The ability to work independently and make logical decisions based on the information provided
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Globe Life Compensation & Benefits Highlights
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Retirement Support — A company‑matched 401(k) plus a defined‑benefit pension are explicitly offered to eligible W‑2 employees. This combination provides long‑term retirement security beyond a standard match-only package.
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Parental & Family Support — Paid maternity leave (up to 6 weeks) and paid parental leave (up to 4 weeks) are included for eligible employees. These policies complement broader time‑off programs to support family needs.
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Healthcare Strength — Medical, dental, and vision coverage are provided alongside employer life insurance and short/long‑term disability. Wellness access such as gym/Wellhub is also included.
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What We Do
Globe Life is an insurance company with a mission centered on protecting the financial futures of working families. The company has operated for over a century, built on a foundation of discipline, ethics, and long-term thinking. Employees at Globe Life don't simply work in insurance. They help safeguard futures, show up in meaningful moments for real people, and contribute to something larger than a paycheck. The company's guiding statement, "We Make Tomorrow Better for Families and for the People Who Help Protect Them," reflects both its public mission and its commitment to the people who carry that mission forward every day.
Why Work With Us
Globe Life protects real families' financial futures, giving everyday work deeper meaning. Rooted in 100+ years of stability, ethics, and integrity, it's a place where employees grow with confidence. The culture values clarity, respect, and accountability, with real mobility, visible advancement, and intentional leadership development.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
