Workplace Experience Co-Op

Posted 2 Hours Ago
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Boston, MA, USA
Hybrid
22-22 Hourly
Entry level
eCommerce • Information Technology • Retail • Software
Mirakl is the leading provider of eCommerce software solutions.
The Role
Supports workplace operations across AMER and APAC offices, including office logistics, facilities projects, front-desk operations, events, employee engagement, budgets, vendors, compliance, and process automation. The role coordinates office improvements, maintains workplace documentation, manages events and recognition programs, and improves administrative systems. It is a six-month, Boston-based co-op requiring full-time, in-person availability and Northeastern University co-op eligibility.
Summary Generated by Built In
About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com .

Mirakl in Numbers:
  • Founded in 2012 | Member of French Tech Next40
  • 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:
  • Work Hard Together: Teamwork and collaboration are the foundation of our success
  • Get Things Done: We prioritize action and efficiency for impactful results
  • Go Above & Beyond: We tackle challenges proactively and always aim for excellence
  • Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
  • Satisfy & Empower Clients: We're committed to our clients' success

Workplace Experience Co-Op
6-month co-op starting January 2027 | Based in Boston

This is a co-op position through Northeastern University's cooperative education program; candidates must be enrolled Northeastern co-op students eligible for co-op credit.

Your Impact

Reporting to the Director of People, you'll be the go-to person for workplace operations across Mirakl's AMER and APAC offices. You'll handle office logistics and facilities projects, plan events, and help bring our employee brand and culture to life. This role comes with a lot of ownership and independence. It's a great fit for someone who has done a co-op or internship before and wants hands-on experience in operations, facilities and event management.

What you will do at Mirakl:

Office Operations & Logistics
  • Be the main contact for workplace operations across our AMER and APAC offices, supporting other locations remotely
  • Keep workplace resources, documentation and office guides organized and up to date
  • Keep the office safe and compliant, including emergency preparedness and workplace requirements
  • Run the front desk and create a welcoming experience for visitors and employees

Facilities & Office Projects
  • Support office improvement and build-out projects, working with internal partners, building management and outside vendors
  • Help coordinate project timelines, vendor requirements and day-to-day facilities needs

Events & Engagement
  • Plan and run employee events and engagement programs from start to finish
  • Work with employee groups to plan events ahead of time and use feedback to keep improving them

Employee Brand & Culture
  • Help create projects that bring Mirakl's brand and culture to life in the office and beyond
  • Help with employee recognition and celebration programs

Budget & Vendor Management
  • Track workplace budgets and spend, and help with purchasing and vendor coordination
  • Build and maintain strong vendor relationships

Process Improvement & Automation
  • Find ways to simplify and automate admin work using AI and other tools
  • Build systems and processes that keep working long after your co-op ends

What you'll gain:
  • Hands-on experience in corporate real estate, facilities and workplace operations
  • Practice using AI and automation tools to solve real business problems
  • Real ownership of budgets, events and operations across offices at a fast-growing global tech company
  • Direct mentorship from the Director of People and exposure to the wider People team

What we are looking for in a candidate:
  • Currently enrolled in a bachelor's program and eligible for a co-op; available full-time and in person in Boston for the whole co-op period
  • Previous co-op or internship experience strongly preferred, especially in operations, logistics, event planning, real estate, property/leasing or hospitality
  • Comfortable working independently, taking initiative and managing your own priorities
  • Professional and trustworthy, able to handle confidential information and budgets responsibly
  • Confident talking with vendors, contractors and employees at every level
  • Loves planning and turning ideas into real events and experiences
  • Upbeat, creative and proactive; you ask for feedback and act on it
  • Organized but flexible, able to juggle several projects without losing your cool
  • Curious about AI tools and automation (prior experience is a plus, not a must)
  • Bonus: Open to occasional evening work for events

Our Hiring Process
We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

Please click the "Apply" button to submit your application-this helps us make the best possible assessment and get back to you as quickly as possible.
  • Manual screening of your CV by a recruiter, followed by the opportunity to speak with Emma, Mirakl's AI Talent Ambassador, through a 10-minute AI-powered screening conversation to explore your background and motivation for the role. Please complete this step within 3 days; otherwise, we may not be able to move forward with your application.
  • TA Screen
  • Panel Interview

  • Below you will find the reasonably estimated hourly range for this role. Your starting compensation within this range will be based on your relevant skills, and experience and education, with any future adjustments informed by role scope, performance, and internal pay equity.
    Hourly Pay Range
    $22 - $22 USD
    We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations.

    As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

    We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews .

    Skills Required

    • Currently enrolled in a bachelor's program and eligible for Northeastern University co-op credit
    • Available full-time and in person in Boston for the entire co-op period
    • Able to work independently, take initiative, and manage priorities
    • Professional and trustworthy, with the ability to handle confidential information and budgets responsibly
    • Confident communicating with vendors, contractors, and employees at all levels
    • Organized and flexible, with the ability to manage multiple projects
    • Previous co-op or internship experience, especially in operations, logistics, event planning, real estate, property or leasing, or hospitality
    • Curiosity about AI tools and automation
    • Open to occasional evening work for events

    What the Team is Saying

    Nicole Tiberia
    Kamal Kirpalani

    Mirakl Compensation & Benefits Highlights

    • Leave & Time Off Breadth — Paid time off is repeatedly portrayed as substantial (e.g., around five weeks/25 days plus sick time, holidays, and volunteer days). Company materials emphasize employees taking meaningful time away from work.
    • Parental & Family Support — Parental leave policies are described as generous for both birthing and non-birthing parents, with added supports like sick‑child days and onsite Mother’s Rooms in some locations. Feedback suggests this area is a standout component of the package.
    • Healthcare Strength — Health coverage commonly includes medical, dental, and vision with day‑one eligibility in the U.S., and some locations highlight strong employer contributions. Wellness programs and related supports are also referenced.

    Mirakl Insights

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    The Company
    HQ: Boston, MA
    750 Employees
    Year Founded: 2012

    What We Do

    Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.

    Why Work With Us

    At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.

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    Mirakl Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Benefit from one remote work day per week, with a fixed in-office team day (Team Day).

    Typical time on-site: Not Specified
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    HQBoston, MA
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    Barcelona, ES
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    London, GB
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    Munich, GE
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    New York, NY
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    Paris, FR
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    Sydney, New South Wales
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    Tokyo, JP
    Learn more

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