Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Workers' Compensation Claim Manager to join our growing team in Tacoma, WA!
The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.
How You Will Contribute
- Responsible for development and maintenance of primary relationship with clients
- Provide consulting on risk management and cost containment members for customers in the assigned book of business.
- Coordinate and collect contracts and applications as needed for renewal/enrollment of customers.
- Assist with and collaborate with team on return-to-work program implementation for customers.
- Coordinate customer access to safety and loss control resources offered by Brown & Brown.
- Work closely with Claim Managers and WC Analysts regarding customer service needs.
- Prepare client deliverables and support service tasks for a book of business
- Keep abreast of developments in state statutes and their impact on our L&I clients
- Consistently meet all Brown & Brown established quality control procedures and timelines
- Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
- Maintain accurate and timely documentation of communications and insurance documents as required
Skills & Experience to Be Successful
- College degree (preferred)
- Experience with Washington workers' compensation (preferred)
- Experience with commercial insurance industry basics (preferred)
- Excellent oral and written communications skills.
- Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work.
- Good people skills and ability to work well in a team environment.
- Self starter.
- Highly organized and deadline focused.
- Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint.
#LI-SN3
Pay Range
$31.25 - $36.06 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- College degree
- Experience with Washington workers' compensation
- Experience with commercial insurance industry basics
- Excellent oral and written communications skills
- Analytical, detail-oriented, with a commitment to accuracy
- Good people skills
- Ability to work well in a team environment
- Self-starter
- Highly organized and deadline-focused
- Proficient with Microsoft Tools, Outlook, Word, Excel and PowerPoint
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
