Wire Transfer Specialist

Coosa Valley Credit Union is excited to announce an opening for a Wire Transfer Specialist within our Deposit Operations Department! We are looking for individuals who are passionate about helping our members with ACH related questions and concerns, staying up to date on NACHA and Regulation E compliance, balancing accounts, and more! If you are eager to be a part of a dynamic team dedicated to making a positive impact in the lives of our members, we encourage you to apply today for this exciting opportunity within Coosa Valley Credit Union!

Job Description:

• Wire Processing & Verification
  • Process and review domestic and international wire transfers through internal systems.
  • Verify accuracy of all wire details including beneficiary information, account numbers, amounts, and currency conversions.
  • Monitor wire queues and prioritize transactions based on urgency, value, and service standards.
  • Perform final review and authorization of wire transfers in accordance with established procedures.
  • Maintain wire transfer records, files, and supporting documentation.
  • Perform daily reconciliation of wire activity and resolve discrepancies.
  • Serve as a resource for internal staff regarding wire policies and procedures.
  • Provide timely updates and resolution support for wire-related inquiries.
  • Assist in training and education related to wire processing best practices.
  • Identify, investigate, and escalate suspicious or potentially fraudulent activity to Compliance or BSA.
• ACH Responsibilities
  • Serve as primary backup to ACH Analyst by monitoring ACH origination and reporting programs.
  • Maintaining compliance with NACHA operating rules and controls.
  • Reconciling accounts and investigating payment discrepancies.
  • Maintain professional communication and strong interdepartmental relationships
• Deposit Operations & Support Functions
  • Assist Deposit Operations and Remote Services with month-end reporting and operational support.
  • Process incoming and outgoing mail, including returned mail.
  • Support department operations, as needed.
  • Maintain professional communication and strong interdepartmental relationships.
• Maintains scanning, indexing, and verification documents for quality control purposes.
  • Maintains and updates procedures for all related areas to ensure accuracy of procedures for each area of work.
• Performs other job related duties as assigned.

Job Qualifications:

• High School Diploma or GED required.
• A two-year college degree or completion of a specialized certification or licensing expected.
• 1-3 years of related Wire/ACH experience.
• Advanced knowledge of Excel.
• Knowledge of bank operations.
• Proficient in Microsoft Outlook and Microsoft Office applications.
• Excellent analytical and organizational skills.
• Strong troubleshooting and problem resolution skills.
• Proven proficiency in both written and verbal communication.

Core Competencies:

Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation.

Business Ethics - Treats people with kindness and respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.

Communications - Expresses ideas and thoughts verbally and in written form, exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, demonstrates effective and clear presentation skills.

Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent actions and calculated risks, looks for and takes advantage of opportunities, asks for and offers help when needed.

Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, uses reason even when dealing with emotional topics.

What does it mean to work at Coosa Valley Credit Union?

At Coosa Valley, serving our members is not just a job; we have a much higher purpose.

At Coosa Valley Credit Union, "We Care" and "We Listen" are two core values that differentiate us from banks and other financial institutions. Here we still do business like neighbors helping neighbors, an old fashioned approach that combines modern technologies and the warm professional service members deserve. No matter the need or unusual circumstance, we still listen.

We use our Core Values as a guide and constant reminder that we can always improve our members’ lives. We don’t charge more so that we can increase a line on a graph and we don’t believe that revenue is most important. Our purpose is simple: to help people in our hometown live better financial lives.

“Helping People Live Better Financial Lives” is the purpose that unites all of us at CVCU. We want to create value – for our members, for our employees, and for the communities in which we operate. CVCU’s employees will always put their experience, pride and enthusiasm into making this happen.