ABOUT THIS POSITION
Designs, develops and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product enhancement. Interacts with product and service teams to identify questions and issues for data analysis and experiments. Develops and codes software programs, algorithms and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources. Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers. Incumbents whose primary role is technical and focused on data storage, warehousing and systems architecture should be matched to Database Engineering or Storage Engineering. Incumbents whose focus is the quantitative analysis of complex business problems and issues using data from internal and external sources to provide insight to decision-makers should be matched to Business Intelligence. Incumbents whose primary role is technical and focused on designing and building system-generated reports, reporting tools and dashboards for data generation should be matched to Data Informatics. Incumbents whose focus is primarily on experimental design and advanced or complex statistical analysis and modeling of datasets should be matched to Statistician/Mathematician. This is a product engineering role in which employees work with multiple types of business data. Incumbents whose focus is primarily on analysis and modeling of financial, marketing or pricing data should be matched to Finance, Market Research or Pricing as appropriate. May be internal operations-focused or external client-focused, working in conjunction with Professional Services and outsourcing functions.WHAT YOU'LL DO
* Lead the design, development, and implementation of sophisticated machine learning models and predictive analytics solutions to solve critical business problems.
* Mentor and guide junior data scientists, fostering a culture of excellence and continuous learning within the team.
* Collaborate with cross-functional teams (engineering, product, business stakeholders) to define data science project requirements, scope, and deliverables.
* Conduct in-depth data exploration, analysis, and visualization to identify trends, patterns, and anomalies, presenting findings clearly and concisely to diverse audiences.
* Develop and maintain robust data pipelines and infrastructure in collaboration with data engineers to ensure data quality, accessibility, and integrity.
* Stay abreast of the latest advancements in data science, machine learning, and artificial intelligence, evaluating and recommending new technologies and methodologies.
* Contribute to the strategic direction of Waystar's data science initiatives, identifying opportunities for innovation and impact.
* Champion data-driven decision-making throughout the company, educating and influencing stakeholders on the power of data science.
* Evaluate and select appropriate statistical methods and machine learning algorithms for various business challenges, ensuring rigor and validity.
WHAT YOU'LL NEED
* Master's or Ph.D. in Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field.
* 8+ years of progressive experience in data science, with a proven track record of delivering impactful data-driven solutions in a fast-paced environment.
* Expert-level proficiency in Python and/or R for data manipulation, statistical analysis, and machine learning model development.
* Extensive experience with various machine learning techniques (e.g., supervised, unsupervised, reinforcement learning, deep learning) and their practical applications.
* Strong understanding of statistical modeling, experimental design, hypothesis testing, and causal inference.
* Proficiency in SQL for data querying and manipulation, with experience working with large-scale datasets.
* Experience with cloud platforms (e.g., AWS, Azure, GCP) and big data technologies (e.g., Spark, Hadoop) is highly desirable.
* Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
* Demonstrated ability to lead projects, mentor team members, and drive successful outcomes.
* Prior experience in the healthcare technology or financial services industry is a plus.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- Master's or Ph.D. in Computer Science, Statistics, Mathematics, Engineering, or related quantitative field
- 8+ years of progressive experience in data science with a proven track record
- Expert-level proficiency in Python and/or R for data manipulation, statistical analysis, and machine learning
- Extensive experience with supervised, unsupervised, reinforcement learning, and deep learning techniques
- Strong understanding of statistical modeling, experimental design, hypothesis testing, and causal inference
- Proficiency in SQL and experience working with large-scale datasets
- Experience with cloud platforms (AWS, Azure, GCP) and big data technologies (Spark, Hadoop)
- Excellent communication, presentation, and interpersonal skills; ability to explain complex technical concepts to non-technical stakeholders
- Demonstrated ability to lead projects and mentor team members
- Prior experience in the healthcare technology or financial services industry
Waystar Compensation & Benefits Highlights
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Healthcare Strength — Company materials highlight medical, dental, and vision coverage with multiple plan options, mental health resources, wellness initiatives, and HSA/FSA support. Feedback suggests the health offering is a core pillar of a well-rounded package.
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Parental & Family Support — Paid leave for maternity, paternity, and adoption, plus fertility and family-planning support, is consistently emphasized in careers content and filings. These programs position the package as family-friendly across the organization.
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Leave & Time Off Breadth — Offerings include company‑paid PTO with paid holidays and volunteer time off, and some roles reference flexible or unlimited time off. Feedback suggests time‑off programs bolster work‑life balance even as administration may vary by team.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.