【Waldorf Astoria Osaka】Cheif Sommelier -Supervisor level

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Osaka, JPN
Remote
Senior level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Lead the wine program, including wine list curation, cellar operations, inventory, purchasing, cost control, quality monitoring, and premium wine sales. Deliver personalized wine service and pairings while ensuring guest satisfaction and regulatory compliance. Train and mentor team members in wine knowledge, service standards, and food pairing. Maintain health, safety, sanitation, and responsible alcohol service standards.
Summary Generated by Built In

Exceptional Hospitality Starts with You

Picture yourself creating unforgettable moments for our guests. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! With a passion for wine and a commitment to excellence, you will guide guests through exceptional wine experiences and personalized pairings. As a Chief Sommelier, you’re not just serving wine. You’re leading our wine program, inspiring the team, and delivering the light and warmth of hospitality that defines every guest experience.

Responsibilities

Here’s what you’ll do during a typical day:

 

  • Delight our guests: Deliver exceptional wine service and personalized recommendations to create memorable dining experiences.
  • Manage the wine program: Curate and maintain the wine list, ensuring a diverse and high-quality selection.
  • Maintain cellar operations: Oversee wine inventory, storage conditions, and stock levels to support seamless service.
  • Drive wine sales: Promote wine pairings and premium selections to enhance guest satisfaction and revenue.
  • Monitor product quality: Ensure the freshness, quality, and proper presentation of all wine offerings.
  • Develop team expertise: Train and mentor team members on wine knowledge, service standards, and pairing recommendations.
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol service regulations.
Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

In addition, this role requires the following minimum qualifications:

  • 5+ years of sommelier experience, including leadership responsibilities
  • Advanced knowledge of wine service, cellar management, and food pairing
  • Strong guest engagement and team development skills
  • Experience managing wine inventories, purchasing, and cost control
  • Familiarity with health, safety, and responsible alcohol service standards
  • WSET Level 3, Certified Sommelier, or equivalent qualification preferred or above
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

Skills Required

  • 5+ years of sommelier experience, including leadership responsibilities
  • Advanced knowledge of wine service, cellar management, and food pairing
  • Strong guest engagement and team development skills
  • Experience managing wine inventories, purchasing, and cost control
  • Familiarity with health, safety, and responsible alcohol service standards
  • WSET Level 3, Certified Sommelier, or equivalent qualification

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
  • Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
  • Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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Hilton Offices

OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

Typical time on-site:
Company Office Image
HQMcLean Corporate Headquarters
U.S. Regional Office - Memphis
Middl East & Africa Regional Headquarters - Dubai
APAC Regional Headquarters - Singapore
U.S. Regional Office - Dallas
Europe Regional Headquarters - Watford
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