Leads the Small Commercial Specialty product and underwriting organization, holding end-to-end accountability for the strategic direction, profitable growth, and underwriting performance of one or more specialty niche business segments within Small Commercial. Sets and executes underwriting and product strategy, drives portfolio profitability (premium growth, underwriting profit, expense control, and retention). Leads a team of underwriting managers and/or underwriters, holding full people-leadership responsibility for attraction, development, pay and performance management, and communication of strategy. Serves as the escalation point on complex or novel underwriting decisions and maintains a visible external presence with agents, brokers, and industry stakeholders. Partners closely with actuarial, claims, product, distribution, and technology teams to ensure the specialty portfolio is well-positioned, well-priced, and well-run.
Key Responsibilities
- Sets underwriting and product strategy for the Small Commercial Specialty segment(s), developing and executing short- and long-term business plans to meet premium, growth, retention, and underwriting profit targets.
- Owns full P&L accountability for the specialty portfolio(s); monitors performance, drives corrective action, and keeps senior management apprised of results, risks, and opportunities.
- Leads, develops, and manages a team of underwriting managers and/or underwriters - driving attraction, coaching, performance management, and succession planning, and cultivating a culture of underwriting excellence and teamwork across underwriting, product, marketing, and actuarial functions.
- Holds significant underwriting authority and serves as the point of escalation and referral for complex, high-impact, or novel underwriting decisions.
- Develops marketing, underwriting, and distribution strategies for the specialty product line(s), evaluating alternative distribution channels and cultivating strong relationships with agents, brokers, and other distribution partners.
- Monitors competitive dynamics, market trends, and legal/regulatory developments; recommends and drives changes to pricing, appetite, or product to protect and grow the portfolio.
- Oversees underwriting effectiveness across the segment, including compliance, underwriting process and quality assurance, underwriting standards, and knowledge management/training, in partnership with underwriting and business leadership.
- Maintains a significant external market presence on behalf of the company (e.g., industry engagements, speaking opportunities) and represents the organization with senior stakeholders, positioning it as a known, credible leader in the specialty market.
- Bachelor's degree in Business or related field required; MBA and/or professional insurance designation (e.g., CPCU) strongly preferred.
- Minimum of 10 years of progressive underwriting experience, including at least 4-5 years of underwriting management/leadership experience; Inland Marine and Farm & Ranch experience preferred.
- Demonstrated multi-line underwriting expertise in pricing and coverage, with proven ability to evaluate high-impact and novel underwriting risks.
- Track record of developing and executing multi-year strategies with actionable go-to-market plans, and of managing a portfolio to profitable growth.
- Experience building and leveraging distribution/agent relationships, with demonstrated commitment to customer and agent service.
- Strong financial and analytical acumen, with the ability to communicate complex analyses clearly to executive and external audiences.
- Willingness/ability to travel as needed to support field, distribution, and industry engagement (approx. up to 25-33%).
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$179,000.00 - 322,000.00
Skills Required
- Bachelor's degree in Business or related field
- MBA and/or professional insurance designation (e.g., CPCU)
- Minimum of 10 years of progressive underwriting experience
- At least 4-5 years of underwriting management/leadership experience
- Inland Marine and Farm & Ranch experience
- Demonstrated multi-line underwriting expertise in pricing and coverage and evaluating novel/high-impact risks
- Track record developing and executing multi-year strategies and managing a portfolio to profitable growth
- Experience building and leveraging distribution/agent relationships and commitment to customer/agent service
- Strong financial and analytical acumen with ability to communicate complex analyses to executives and external audiences
- Willingness/ability to travel approximately 25-33%
Liberty Mutual Insurance Compensation & Benefits Highlights
-
Parental & Family Support — Paid bonding leave covers 8 weeks for all parents, with birth parents receiving up to 16 weeks at 100% pay, alongside substantial family‑building support such as up to $40,000 for adoption/surrogacy and fertility coverage up to $50,000 medical/$25,000 pharmacy.
-
Retirement Support — The 401(k) structure includes a 100% match up to 5% each pay period plus an additional 3% year‑end contribution for eligible employees, and student‑loan payments can be matched in the same way as 401(k) contributions.
-
Healthcare Strength — Comprehensive medical, dental, and vision offerings are paired with robust mental‑health resources, including an Employee Assistance Program and 12 free therapy sessions for employees and family members, with on‑site health centers in Boston and Plano.
Liberty Mutual Insurance Insights
What We Do
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Why Work With Us
We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.
Gallery
Liberty Mutual Insurance Teams
Liberty Mutual Insurance Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.























