Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
About the job
General PurposeMillerKnoll is seeking a senior-level dynamic leader responsible for the configuration, development, and operational support for North American enterprise business applications. The Vice President of Americas Technology & Transformation reports directly to the CTO and is a senior member of the global Technology Leadership Team. Overseeing a team of business analysts, program managers and people managers, this leader will deliver solutions and provide new features prioritized by the business and product roadmaps using Agile delivery mechanisms.
Responsibilities
- Accountable for the deployment and maintenance of all business-related systems which include ERP, Financial, and Supply Chain platforms.
- Define and drive ERP consolidation and rationalization roadmap for North America business units to simplify technology architecture while working closely with business units to simplify business process.
- Effectively manages technical debt such that the organization is not put at risk in achieving business objectives.
- Actively participates with business partners to develop long-range, data-driven strategic plans and manages policy development to address complex business issues.
- Directs all system development to deliver on the Technology Strategy along with other requests and initiatives approved / prioritized with business partners (both commercial and custom- developed software packages).
- Directs the team to define strong business requirements, oversees system design / software package selection and the definition of extensions for packaged solutions.
- Provides direction, advice, and counsel to internal business executives in the selection and implementation of application systems. Works closely with business leaders to help prioritize strategic work.
- Provide executive accountability for technical business processes, ensuring design of forward- thinking systems that promote increased efficiency and productivity on multiple levels.
- Researches and maintains knowledge of emerging technologies and how they may optimize current business practices.
- Serves as the primary point of contact for enterprise-wide, complex projects from inception to delivery, ensuring quality and timely system deployment, support, and functionality.
- Build the leadership bench and future-state operating model for enterprise applications and transformation delivery
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor's Degree Business Information Systems, Computer Science, Computer Engineering, Business or other related fields or equivalent experience.
- Master's Degree preferred.
- 15+ years of professional experience in major activities in Information Technology.
- 7+ years of senior leadership experience across multiple functions, and/or previous executive leadership roles.
- ERP transformation and consolidation experience preferred.
- Experience in a global environment managing strategic projects or teams with cross- functional scope, including executive leadership stakeholders.
Skills And Abilities
- Demonstrated expert written/verbal communication skills, and a proven capability to present complex concepts in a concise and understandable way to a variety of audiences including the highest level of the organization.
- Exhibits expert knowledge of current technologies, techniques, emerging trends and best practices related to program and project management.
- Expert ability to think strategically and execute tactically.
- Ability to use a broad business acumen and holistic perspective to see opportunities and risks of potential trade-offs.
- Must be profit conscious and proficient with P&L responsibilities.
- Highly adept at leading through influence, setting direction, and delivering results.
- Proven leadership competence with the ability to effectively focus resources to implement a business strategy, generate excitement and commitment around the vision and goals, and drive innovation and change.
- Demonstrated ability to effectively use office automation, communication, software and tools currently used in the office environment.
- Successful experience with change management principles and demonstrated ability to drive and manage the change process from strategic planning through implementation and follow-thru.
- Strong relationship and consensus-building skills necessary to manage projects in a complex matrixed environment.
- Demonstrated ability to lead, influence and work with all levels in the organization.
- Ability to perform all essential functions with or without accommodation.
This role will be based out of West Michigan and we are open to relocation candidates.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].
Skills Required
- Bachelor's degree in Business Information Systems, Computer Science, Computer Engineering, Business, or a related field, or equivalent experience
- 15 or more years of professional experience in major Information Technology activities
- 7 or more years of senior leadership experience across multiple functions and/or prior executive leadership experience
- Experience in a global environment managing strategic projects or cross-functional teams with executive stakeholders
- ERP transformation and consolidation experience
- Master's degree
- Expert written and verbal communication skills, including presenting complex concepts to senior executives
- Expert knowledge of current technologies, emerging trends, best practices, and program and project management
- Strategic thinking, tactical execution, business acumen, and experience with P&L responsibilities
- Leadership, influence, change management, consensus-building, and matrixed project management skills
MillerKnoll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MillerKnoll and has not been reviewed or approved by MillerKnoll.
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Healthcare Strength — Health options include comprehensive medical, dental, and vision coverage with low deductibles, no‑cost preventive care, prescription benefits, mental health support, an Employee Assistance Program, and disability coverage. These elements collectively signal a robust healthcare offering.
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Retirement Support — The retirement program features immediate 401(k) eligibility with a core employer contribution and matching on employee contributions. Additional wealth-building options include an employee stock purchase plan and equity grants such as RSUs.
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Parental & Family Support — Family-oriented benefits include paid parental leave, adoption assistance, Milk Stork for traveling mothers, Bright Horizons childcare/eldercare support, and dedicated mother’s/retreat rooms. These resources strengthen support for caregivers and family needs.
MillerKnoll Insights
What We Do
MillerKnoll is a global collective of design brands built on the foundation of two icons of modernism: Herman Miller and Knoll. Our portfolio also includes furniture and accessories for commercial and residential spaces from Colebrook Bosson Saunders, DatesWeiser, Design Within Reach, Edelman, Geiger, HAY, HOLLY HUNT, Knoll Textiles, Maharam, Muuto, NaughtOne, and Spinneybeck | FilzFelt. Guided by a shared purpose—design for the good of humankind—we generate insights, pioneer innovations, and champion ideas to help spaces better support how people live, work, and gather today. We reach customers across office, residential, healthcare, and education markets through a network of MillerKnoll dealers, all of whom are highly credentialed, independently owned businesses. In addition, we manage an ever-expanding global retail footprint delivering world-class brick-and-mortar and ecommerce experiences.
