Jobs at MillerKnoll

Manage and grow MillerKnoll’s wholesale dealer network in Korea. Responsibilities include dealer account management, sales target delivery, business development, seasonal planning, order and profitability tracking, brand presentations, product training, marketing initiatives, market analysis, and receivables monitoring. The role partners with regional and cross-functional teams to support dealer performance, brand consistency, compliance, and sustainable sales growth.

Leads manufacturing engineering activities for new product introductions, localization, automation, process optimization, cost reduction, capital projects, and Lean Manufacturing initiatives. Establishes standardized processes, drives root cause analysis and quality improvements, manages manufacturing KPIs, and ensures safety and regulatory compliance. Collaborates across product development, supply chain, quality, operations, and procurement while mentoring engineering and technical teams.

Supports endpoint asset management and IT depot logistics, including inventory, equipment staging, shipping, receiving, disposal, returns, retail and showroom setup, and supply management. Maintains service-level agreements, coordinates with business partners, resolves technical challenges, and identifies process improvements. The role requires strong organization, communication, problem-solving, customer service, and familiarity with asset management, logistics, warehousing, shipping, and end-user computing technologies.

Leads integrated B2B marketing campaigns from strategy through execution across audiences and channels. Coordinates campaign timelines, deliverables, stakeholders, content, paid media, PR, events, email, social, and web activation. Manages MillerKnoll’s podcast production and promotion, develops strategic partner marketing programs, ensures brand alignment, monitors campaign performance, and improves campaign workflows and execution practices.

Designs workplace product applications and furniture solutions for customer-facing environments. Responsibilities include space planning, product specification, finish selection, typical development, competitor research, and creating accurate design documentation. Partners with Product Management, Marketing, Digital, sales, and other design teams to support product initiatives and client value. Requires strong knowledge of contract furniture, workplace strategies, architectural drawings, design software, project coordination, and managing multiple priorities.

Manage and grow the wholesale dealer network for Herman Miller and KnollStudio across Greater China. Responsibilities include dealer account management, business development, sales target delivery, planning, performance tracking, brand presentations, product training, marketing collaboration, receivables monitoring, and cross-functional coordination. The role is based in Shanghai and requires Mandarin and English fluency, cultural awareness, analytical ability, and occasional travel.

Owns full-cycle recruiting for North American Contract sales roles, developing talent strategies and pipelines for professional, leadership, specialized, and difficult-to-fill positions. Partners with sales leaders, HR partners, and hiring managers on assessment, compensation, hiring plans, internal mobility, and succession planning. Uses market insights and talent analytics to address pipeline gaps and improve recruiting outcomes. The role is hybrid in Zeeland, Michigan, with occasional travel for recruiting events and business meetings.

Leads North American enterprise technology and transformation, including ERP, financial, and supply chain systems. Oversees application deployment, maintenance, development, technical debt, architecture rationalization, and strategic technology roadmaps. Advises executives, prioritizes initiatives, manages complex enterprise projects, drives Agile delivery and organizational change, and develops the leadership bench for enterprise applications and transformation.

Supports order management applications, with emphasis on quoting and contract management. Translates business needs into technical designs and requirements, creates detailed solution and support documentation, writes Jira stories, investigates data issues with SQL, and troubleshoots application incidents. Contributes to contract management modernization, evaluates solutions, maintains AutoSys dependencies, collaborates with developers and stakeholders, and uses AI tools to accelerate documentation and analysis.

Supports development and growth of MillerKnoll seating and repurpose product portfolios. Responsibilities include product strategy, market research, pricing, profitability analysis, lifecycle management, refurbishment and resale workflows, reverse logistics, inventory tracking, sales enablement, quality improvement, and customer research. The role evaluates recovery value, margins, demand, and cannibalization while supporting product plans and business objectives.

Supervise domestic and international inbound and outbound logistics, including shipment documentation, customs coordination, freight quotes, consolidations, carrier relationships, invoice reconciliation, and shipment issue resolution. The role oversees logistics coordinators, trains department personnel, handles direct-report HR responsibilities, supports internal teams and customers, manages shipping systems, and conducts logistics reporting, analysis, and cost-saving initiatives.

Supports the development and growth of seating and repurpose product portfolios. Develops product strategies, pricing, profit plans, lifecycle processes, and market offerings for refurbished, vintage, resale, and lifecycle-extension products. Analyzes market demand, margins, recovery value, and cannibalization; supports reverse logistics and inventory systems; creates sales enablement materials; conducts customer and stakeholder research; and helps improve refurbishment quality, standards, and profitability.

Drafts clear, persuasive, and compliant responses for international tenders, RFPs, RFIs, and proposals. Reviews client requirements, tailors content to evaluation criteria, gathers information from stakeholders, edits written material, and develops executive summaries and reusable bid-library content. Manages multiple deadlines, collaborates with international teams, and uses approved content, Qvidian, and AI-assisted drafting tools responsibly.

Supervise and coordinate daily warehouse/distribution shift activities to meet safety, quality, customer service, productivity, and inventory accuracy goals. Manage staffing, training, coaching, audits, continuous improvement, and inventory control to optimize shipping, order fill rate, and operational metrics.

Leads complex operational activities, continuous improvement, safety, quality, delivery, cost, and employee engagement. Spends significant time on the operations floor, develops teams, coaches employees, resolves process and service issues, facilitates change, and ensures standardized work and accountability. Partners with customer service and quality teams to identify root causes and implement solutions while meeting safety, quality, and on-time delivery goals.

Create persuasive, on-brand copy for web, email, print, and campaigns that translate product design and craftsmanship into engaging narratives for luxury customers. Collaborate with creative, eCommerce, and marketing teams to support SEO, CRM, and conversion goals while maintaining editorial voice and meeting deadlines.

Leads MillerKnoll’s global travel and expense program, including Concur and Navan implementations, policy governance, expense auditing, fraud mitigation, reporting, integrations, supplier contracts, and cost-saving initiatives. Manages travel vendors, corporate credit cards, duty of care, aviation administration, employee support, training, and process improvements. Partners with Procurement, Finance, HR, Risk, Security, and regional teams to maintain compliance, optimize operations, and improve traveler and employee experiences.

Coordinate and develop online sales with retail partners by monitoring sales, stock, sell-through, product availability, content, pricing, and performance. Prepare reports, identify commercial opportunities, support assortment optimization and online launches, coordinate product information and replenishment, and turn data into actionable recommendations. The role also involves cross-functional collaboration, dealer communication, and improving online sales processes.

Leads product development and commercialization across a core portfolio, managing schedules, budgets, suppliers, prototypes, quality standards, testing, documentation, and launch milestones. Collaborates with Engineering, Compliance, Fulfillment, Supply Chain, Sourcing, and design teams to ensure products meet performance, cost, margin, sustainability, and regulatory requirements. Coaches junior team members, manages RFQ processes, reviews prototypes and drawings, and communicates progress and risks to leadership.

Leads financial planning and analysis for major business units or operational functions. Partners with leaders on forecasting, budgeting, long-range planning, performance analysis, cost optimization, capital investments, and process improvement. Translates financial data into actionable recommendations, supports strategic initiatives, ensures data integrity, and mentors finance professionals.