MillerKnoll
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Information Technology • Design
Create persuasive, on-brand copy for web, email, print, and campaigns that translate product design and craftsmanship into engaging narratives for luxury customers. Collaborate with creative, eCommerce, and marketing teams to support SEO, CRM, and conversion goals while maintaining editorial voice and meeting deadlines.
Information Technology • Design
Leads MillerKnoll’s global travel and expense program, including Concur and Navan implementations, policy governance, expense auditing, fraud mitigation, reporting, integrations, supplier contracts, and cost-saving initiatives. Manages travel vendors, corporate credit cards, duty of care, aviation administration, employee support, training, and process improvements. Partners with Procurement, Finance, HR, Risk, Security, and regional teams to maintain compliance, optimize operations, and improve traveler and employee experiences.
Information Technology • Design
Coordinate and develop online sales with retail partners by monitoring sales, stock, sell-through, product availability, content, pricing, and performance. Prepare reports, identify commercial opportunities, support assortment optimization and online launches, coordinate product information and replenishment, and turn data into actionable recommendations. The role also involves cross-functional collaboration, dealer communication, and improving online sales processes.
Information Technology • Design
Leads product development and commercialization across a core portfolio, managing schedules, budgets, suppliers, prototypes, quality standards, testing, documentation, and launch milestones. Collaborates with Engineering, Compliance, Fulfillment, Supply Chain, Sourcing, and design teams to ensure products meet performance, cost, margin, sustainability, and regulatory requirements. Coaches junior team members, manages RFQ processes, reviews prototypes and drawings, and communicates progress and risks to leadership.
Information Technology • Design
Leads complex operational activities, continuous improvement, safety, quality, delivery, cost, and employee engagement. Spends significant time on the operations floor, develops teams, coaches employees, resolves process and service issues, facilitates change, and ensures standardized work and accountability. Partners with customer service and quality teams to identify root causes and implement solutions while meeting safety, quality, and on-time delivery goals.
Information Technology • Design
Supervise and coordinate daily warehouse/distribution shift activities to meet safety, quality, customer service, productivity, and inventory accuracy goals. Manage staffing, training, coaching, audits, continuous improvement, and inventory control to optimize shipping, order fill rate, and operational metrics.
Information Technology • Design
Leads financial planning and analysis for major business units or operational functions. Partners with leaders on forecasting, budgeting, long-range planning, performance analysis, cost optimization, capital investments, and process improvement. Translates financial data into actionable recommendations, supports strategic initiatives, ensures data integrity, and mentors finance professionals.
Information Technology • Design
Supports showroom Sales Associates with client inquiries, quote preparation, order entry, payment processing, order tracking, freight coordination, reporting, shipment updates, and issue resolution. Provides client-facing showroom support, manages order documentation and approvals, follows up on payments and deliveries, and assists with product samples and client communications. Requires strong organization, attention to detail, multitasking ability, Microsoft Office proficiency, and the ability to lift 20–50 pounds.
Information Technology • Design
Leads manufacturing engineering activities, engineering technicians, complex process and quality initiatives, and cross-functional projects. Analyzes supply chain costs, value streams, budgets, and feasibility while identifying and implementing continuous improvements. Develops engineering processes, resolves complex problems, mentors team members, coordinates project schedules, and ensures work meets cost, time, design, and quality objectives.
Information Technology • Design
Develop workplace design solutions and product applications supporting North American sales, dealers, and design teams. Create CET drawings, renderings, specifications, bills of materials, pricing documentation, floor plans, and proposal materials. Apply workplace planning, product knowledge, value engineering, accessibility requirements, and building codes. Manage concurrent projects, coordinate with cross-functional stakeholders, support presentations and design reviews, and contribute to process improvement and knowledge sharing.
Information Technology • Design
Perform complex financial analyses to support large projects or business units. Prepare forecasts, budgets, and long-range plans aligned with strategy. Collect, validate, and interpret complex data under GAAP, communicate technical findings, and work independently on broad problems while collaborating with stakeholders.
Information Technology • Design
Owns and transforms MillerKnoll’s supply chain planning technology, serving as Kinaxis Rapid Response product owner. Leads agile teams, technical architects, systems analysts, technology partners, and large-scale implementations. Responsibilities include system administration, troubleshooting, enhancements, business requirements, user stories, training, user adoption, integrations, and alignment across demand planning, S&OP, capacity planning, and inventory optimization.
Information Technology • Design
Leads contract operations, compliance, pricing administration, accruals, rebates, payment processes, reporting, and contract lifecycle activities. Manages operational personnel, oversees contract systems and controls, ensures SOX and regulatory compliance, supports audits and technology implementations, improves processes, and provides pricing analytics. Coaches team members and coordinates with Finance, Commercial Operations, Customer Care, Order Management, and IT.
Information Technology • Design
Designs, develops, and implements scalable Salesforce solutions across Sales, Service, and Experience Cloud. Builds custom Apex, LWC, Visualforce, and API integrations; configures platform capabilities; leads technical solution design; collaborates with stakeholders and engineering teams; performs code reviews and mentors developers; optimizes performance; troubleshoots production issues; supports CI/CD, DevOps, releases, and technical documentation.
Information Technology • Design
Develop and maintain Salesforce customizations, applications, integrations, and enhancements using Apex, Lightning Web Components, JavaScript, Flow, and related technologies. Configure Salesforce, troubleshoot issues, provide on-call support, analyze business requirements, and create testing, implementation, training, and documentation plans. Collaborate with global IT and business stakeholders using Agile methodologies while supporting Sales Cloud and Service Cloud environments.
Information Technology • Design
Own MillerKnoll’s international BIM and Revit offering, including its roadmap, product family development, quality review, distribution, and market performance. Translate designer needs into technical briefs, collaborate with internal and external Revit teams, build Revit families, assess models against professional standards, engage BIM specialists at architecture and design firms, support sales enablement, and monitor competitor digital assets.
Information Technology • Design
Owns Workday Core HCM and Talent configuration, production support, enhancements, testing, reporting, release management, and process improvement. Partners with HR teams and business stakeholders to gather requirements, configure business processes, support integrations, maintain data integrity, document solutions, and ensure compliance with governance standards.
Information Technology • Design
Lead continuous improvement initiatives in manufacturing, applying lean methods to improve quality, productivity, safety, and cost. Develop standardized work, conduct process and scrap reviews, implement engineering changes, support product launches, and optimize production throughput. Collaborate with manufacturing, quality, and product development teams on design for manufacturability, customer requests, process improvements, and cost-reduction efforts.
Information Technology • Design
Supports custom product engineering by creating 3D models, drawings, bills of materials, routings, configurations, and production documentation. Translates customer requirements into manufacturable solutions, performs basic engineering analyses, supports feasibility and engineering change processes, and collaborates with manufacturing teams on the production floor. Maintains accurate product data, documents design decisions, resolves configuration issues, and follows engineering, safety, and quality processes under senior engineer guidance.
Information Technology • Design
Serves as the primary liaison for dealers, design firms, architectural partners, and internal teams. Manages customer inquiries, warranty issues, orders, change orders, project timelines, engineering drawings, shipping, installation coordination, and punch-list resolution. Tracks risks, delays, and customer ship dates while advocating for clients and maintaining cross-functional alignment across Engineering, Design, Logistics, and Manufacturing.


