Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
In support of the Chief Quality Officer, define and shape the Quality strategy for the Supply Chain and In-Market Quality organization. Responsible for providing leadership and direction to Quality organization in markets globally, to ensure product release and distribution are conducted pursuant to market Current Good Manufacturing Practices (cGMP) and Good Distribution Practices (GDP) requirements. This responsibility covers Quality directives, guidelines, and leadership to the Global Supply Chain (GSC) network, including product complaints, serialization, product surety, warehousing and transportation.
The position leads and influences a dynamic staff of Quality professionals within markets and global Quality roles, and is responsible for advancing 'Quality and Compliance Excellence' within each market, including post-market management of cGMP and GDP activities within the Supply Chain network..
The following organizations report to this position; Distribution Quality, In-Market Quality teams, Clinical QP team, Product Complaints, Product Surety and Serialization
Key Responsibilities
- Implementation of Global QMS standards across all affiliate markets
- Overall management of customer complaints including product and market trending and regulatory reporting
- Harmonizes and aligns the practices between the different markets and the Supply Chain network
- Ensures implementation of Quality Operations in local markets and supply chain Quality including Supplier Management oversight, customers oversight, providing quality input on shortage situations oversight reporting to Health Authority, and performs any market action, recall
- Assumes responsibility for market import, distribution controls, product surety, serialization, and when necessary, recall management.
- Overall responsibility for market release as required through local RP release activities
- Ensures quality and compliance is monitored by identifying and defining appropriate quality metrics, identifies gaps, and identifies and provides sustainable corrective actions and drives proactive “Right First Time Culture”
- Responsible for inspection readiness and compliance in each market
- Qualification strategy of Primary and Secondary transportation, in collaboration with Global Supply Chain
- Deals with complex issues across different business units and geographies using critical analysis and develops ethical, reasoned solutions to meet both business and regulatory requirements.
- Impacts and influences the organization by escalating quality issues and decisions which impact the business and Supply Chain.
- Actively participates to company business growth and objectives for quality alignment.
- Responsible for defining the strategy, process and metrics for Global Complaint Management, Regulatory Reporting (Medical Device Reporting (US and EUMDR)), Product Security Investigations, and Complaint Trending for Global Operations
- Drives a Quality culture by anticipating and proactively responding to new directives (regulatory surveillance) and change, encouraging Quality Councils in local markets and chairing the Global Supply Chain Quality Council
Qualifications & Experience
- Bachelors degree required. Advanced degree in science of pharmaceutical related fields (Chem, Pham, Bio, Chem Eng) preferred.
- 15 years of experience managing Quality and Compliance organizations.
- Proficiency in Quality compliance processes and regulations, e.g., cGMP/GDP regulations, promulgated by the FDA, EMA or equivalent regulatory Agencies, and requirements for pharmaceutical products distribution
- A thorough understanding of company policies and regulatory requirements
- Thorough understanding of compliance and technical areas related to supply chain and in-market quality
- Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization.
- Fluent English required, and bilingual preferred
- Experienced global leader managing dynamic teams of professionals located in various markets.
- Strategic thinker who sees the bigger picture and possesses high business acumen; understands how the parts impact the overall business (end to end enterprise) and makes the best decisions for the Organization.
- Excellent influencing and negotiating experience and capabilities in a matrix environment.
- Must be able to interact with senior leaders in this capacity and as such is seen as a highly regarded and a credible leader with the ability to act on behalf of GQ and interface with stakeholders in a matrix environment.
- Uses judgment to make sound decisions based on information gathered and analyzed.
- Ability to build strong, trusting relationships, lead large/complex programs, and work across divisions, diverse business backgrounds and cultures.
- Sets and maintains high performance standards. Pays close attention to detail, accuracy, and completeness.
- Adapts to changing work environments, work priorities and organizational needs.
- Plans and organizes tasks and work responsibilities to achieve objectives. Sets priorities. Schedules activities.
- Enterprise advocate: appropriately evaluates tradeoffs to make bold decisions that are in the best interest of BMS and of our patients; understanding the bigger picture beyond own functional area, seeks to have an impact on organization wide performance; embrace complexity but strive for simplicity
- External mastery: constantly looks outside the organization to understand customer needs, competitors and global trends and uses the data to achieve a competitive advantage for BMS
- Change Activator: Relentlessly identifies and creates game-changing opportunities that lead to higher organization performance and influences others to do the same
- Courageous Innovator: stretches beyond the expected to succeed in a rapidly evolving, strategic and transformational environment
- Authentic Leadership: Demonstrates an honest and unbiased understanding of their own strengths, limitations, and values; lives up to their principles and conviction without being rigid or dogmatic; generates trust by maintaining the highest level of consistency between their words and their actions.
- Talent Developer; proactively develops talent for the long and short-term, both within and outside their team.
- This role requires frequent travel to Above Market locations, and cluster markets
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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1604455 : Vice President, Supply Chain & In-Market QualitySkills Required
- Bachelor's degree
- Advanced degree in science or pharmaceutical-related field (Chemistry, Pharmacology, Biology, Chemical Engineering)
- 15 years of experience managing Quality and Compliance organizations
- Proficiency in quality compliance processes and regulations (cGMP, GDP, FDA, EMA or equivalent)
- Thorough understanding of company policies and regulatory requirements
- Thorough understanding of compliance and technical areas related to supply chain and in-market quality
- Experience with inspection readiness and regulatory inspections
- Experience managing product complaints, complaint trending, regulatory reporting, product surety, serialization, and recalls
- Experience defining quality metrics, identifying gaps, and implementing sustainable corrective actions
- Excellent communication and interpersonal skills; ability to interface with a broad range of internal and external stakeholders
- Fluent English required; bilingual preferred
- Experienced global leader managing dynamic and diverse teams across multiple markets
- Strong influencing and negotiating experience in a matrix environment
- Ability to travel frequently to Above Market locations and cluster markets
Bristol Myers Squibb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bristol Myers Squibb and has not been reviewed or approved by Bristol Myers Squibb.
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Fair & Transparent Compensation — Pay is considered fair and competitive for the pharmaceutical sector, with many describing compensation as good or better than expected. Feedback suggests base pay combined with incentives contributes to overall satisfaction.
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Healthcare Strength — Health coverage is broad, combining medical, dental, vision, disability, and wellness programs, along with access to on‑site fitness. Feedback suggests employer contributions to health accounts and wellbeing incentives further strengthen perceived value.
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Retirement Support — Retirement savings are reinforced by a strong 401(k) match and additional plan options. This structure is commonly cited as a standout component of total rewards.
Bristol Myers Squibb Insights
What We Do
At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do.
