Executive Administrative Assistant

Posted Yesterday
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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Provide high-touch administrative support to multiple Senior Managing Directors: manage complex calendars and travel, coordinate meetings and events, process expenses and invoices, support onboarding/offboarding, prepare communications and presentations, liaise with internal partners, and lead ad hoc administrative projects in a fast-paced, deadline-driven environment.
Summary Generated by Built In

As an Executive Administrative Assistant within JPMorganChase Corporate Oversight and Governance Technology (part of Corporate Technology), you will support senior technology leadership in a fast-paced, highly collaborative environment. You will possess structure, attention to detail, quality focus, high energy and flexibility to a high-paced deadline driven organization. In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.


Job Responsibilities

  • Provide high-touch administrative support to at least three Senior Managing Directors within Corporate Technology.
  • Manage complex calendars across multiple time zones, prioritizing requests and resolving scheduling conflicts.
  • Screen calls, assess urgency, and handle sensitive information with discretion.
  • Coordinate end-to-end meeting logistics, including agendas, materials, technology, and follow-up actions.
  • Arrange domestic and international travel, prepare itineraries, and process expense reports.
  • Serve as a key liaison between executives and internal partners across Technology, HR, Finance, Risk, and Business Management.
  • Plan and execute offsites, conferences, and external events, including catering and transportation.
  • Process invoices and T&E expenses while ensuring compliance with company policies and procedures
  • Support employee onboarding and offboarding, including equipment provisioning and system access requests.
  • Create professional communications, maintain organizational charts and executive bios, and assist with presentations and spreadsheets.
  • Work independently, collaborate with the administrative team, and lead or support ad hoc projects as needed.

Required qualifications, skills, and capabilities

  • At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above
  • Advanced ability to organize
  • Tact and good judgment in confidential situations, and proven experience interacting with senior management
  • Strong interpersonal, written, and oral communication skills
  • Strong proficiency in Microsoft Office
  • Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

 

Preferred Qualifications

  • Experience supporting technology executives and/or working in a large, matrixed organization.
  • Experience coordinating complex travel and event/offsite planning.
  • Familiarity with administrative workflows and expense/travel tools.
  • Interest in continuous improvement and leveraging tools/automation to streamline routines.
  • College degree is a plus

 

Core Competencies

  • Executive presence and stakeholder management
  • Proactive problem-solving and ability to anticipate needs
  • Prioritization and time management
  • Attention to detail and quality control
  • Adaptability, resilience, and composure under pressure
  • Collaboration and relationship-building across teams

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options. 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above
  • Advanced ability to organize
  • Tact and good judgment in confidential situations, with experience interacting with senior management
  • Strong interpersonal, written, and oral communication skills
  • Strong proficiency in Microsoft Office
  • Excellent telephone etiquette and ability to manage competing priorities, including calendar management
  • Experience supporting technology executives and/or working in a large, matrixed organization
  • Experience coordinating complex travel and event/offsite planning
  • Familiarity with administrative workflows and expense/travel tools
  • Interest in continuous improvement and leveraging tools/automation to streamline routines
  • College degree

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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