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The Role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum's reputation for trusted solutions in the healthcare market.
How You Will Make an Impact
Working Conditions
What You Will Bring to Spectrum
Required Qualifications
Education
Experience
Skills
Preferred Qualifications
Education
Experience
Skills
#LI-JH2
SCM280 2026-70436 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum's reputation for trusted solutions in the healthcare market.
How You Will Make an Impact
- Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
- Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts
- Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business
- Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards
- Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed
- Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary
- Stay informed about service pricing, processes and promotions by completing required training sessions
- Attend sales meetings and training programs to enhance knowledge and skills
Working Conditions
- Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle
What You Will Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent from an accredited organization (GED)
Experience
- Account management experience in healthcare or related field
Skills
- Read, write, speak and understand English
- Thorough understanding of HIPAA and compliance requirements
- Proven ability to meet a $3,000 monthly revenue quota
- Experience managing around 300 named accounts as an account manager
- Proficiency with ICOMS/CSG or other billing systems
- Strong verbal, written and interpersonal communication skills
- Ability to travel up to 30 percent of the time to assigned territories
- Valid and active State driver's license with safe driving record
Preferred Qualifications
Education
- Bachelor's degree in a business-related field or equivalent combination of education, training and experience
Experience
- 5+ years of strategic account sales or account management experience
- 5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
- 5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management
Skills
- Experience as a successful internal "hunter" in sales or telesales
- Salesforce proficiency
- Aptitude for learning Spectrum's product suite
- Industry knowledge and strong attitude
- Proficiency in Microsoft Word, Excel and PowerPoint
#LI-JH2
SCM280 2026-70436 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
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Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
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Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.
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The Company
What We Do
At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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