Vacant & Upgrade Works Coordinator – South-East Melbourne
Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full-Time, Hybrid, Core Business Hours
🌿 We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.
With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.
Purpose of the Role
BGIS is seeking a Vacant & Upgrade Works Coordinator to support vacant property, upgrade and programmed works across a community-focused residential portfolio.
Reporting to the Vacant & Upgrade Works Manager, you will coordinate work orders, schedules, documentation and communication between supervisors, field teams, subcontractors and client stakeholders.
The ideal candidate will be organised, collaborative and attentive to detail, with experience coordinating multiple activities and maintaining accurate information.
Key Responsibilities
- Review work orders and prepare work packages for delivery
- Coordinate supervisors, subcontractors and trade resources
- Prepare work programs and schedules
- Monitor work progress and contractual timeframes
- Maintain accurate records and updates within WorkBuddy
- Support variations, approvals, drawings and warranty documentation
- Follow up outstanding actions with subcontractors and operational teams
- Monitor service requirements and escalate delays or risks
- Prepare work-in-progress and operational reports
- Support improvements to workflows, data quality and customer outcomes
Education, Experience & Skills
Essential:
- Experience in administration, coordination or customer service
- Experience managing records, reports and documentation
- Strong organisation and time management skills
- Clear written and verbal communication skills
- Strong attention to detail and data accuracy
- Confidence coordinating multiple stakeholders and work activities
- Practical problem-solving and prioritisation skills
- Proficiency in Microsoft Office and business management systems
- Secondary school completion or equivalent
- Full working rights in Australia
Desirable:
- Qualification in Business Administration or a related discipline
- Experience within residential maintenance, construction, facilities management or property services
- Experience using work order management systems
- Knowledge of Schedules of Rates and maintenance processes
Workplace Arrangements
This is a permanent full-time position based in South-East Metropolitan Melbourne and operating during core business hours.
A hybrid working arrangement is available after Go Live, with workplace attendance required to support collaboration with operational teams and stakeholders.
Why Join BGIS?
Join a newly established team supporting residential property works that make a meaningful difference to local communities.
Key Benefits Include:
✔ Hybrid working arrangement
✔ Career development opportunities within a global organisation
✔ Supportive and inclusive team environment
✔ Meaningful work supporting residential properties and communities
✔ Spot recognition vouchers and a $2,000 employee referral bonus
✔ Access to Flare discounts across retailers, energy providers, utilities and more
✔ Fitness Passport access for you and your family
✔ Employee Assistance Program and wellbeing initiatives
✔ Two paid volunteer days each year
✔ Career opportunities through secondments and internal mobility
✔ Endorsed by WORK180 as an employer of choice for women
✔ Recognised as a Top 101 Workplace for Women in 2026 by WORK180
As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally.
How to Apply
If you are an organised and collaborative coordinator who enjoys supporting teams and keeping work on track, we would love to hear from you.
BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.
Eligibility
Applicants must have full working rights in Australia.
Apply Now
Be part of a newly established team delivering important property and community outcomes across South-East Melbourne.
Explore more opportunities at https://apac.bgis.com/careers/
Skills Required
- Experience in administration, coordination, or customer service
- Experience managing records, reports, and documentation
- Strong organisation and time management skills
- Clear written and verbal communication skills
- Strong attention to detail and data accuracy
- Confidence coordinating multiple stakeholders and work activities
- Practical problem-solving and prioritisation skills
- Proficiency in Microsoft Office and business management systems
- Secondary school completion or equivalent
- Full working rights in Australia
- Qualification in Business Administration or a related discipline
- Experience within residential maintenance, construction, facilities management, or property services
- Experience using work order management systems
- Knowledge of Schedules of Rates and maintenance processes
BGIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BGIS and has not been reviewed or approved by BGIS.
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Healthcare Strength — Health coverage is often considered decent to competitive, with comprehensive medical and dental plans available in several markets. Some roles highlight strong health benefits as a standout component of the total package.
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Retirement Support — Retirement programs are viewed as solid, including employer 401(k) contributions in some U.S. positions and RRSP matching in Canada. Financial planning assistance adds to the perceived robustness of the offering.
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Leave & Time Off Breadth — Paid time off and parental leave are presented as meaningful parts of the package, with PTO that can increase with tenure and paid holidays in certain postings. Flex days and vacation entitlements are also advertised in some regions.
BGIS Insights
What We Do
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments
