Leidos is seeking a talented and experienced User Experience (UX/UI) Specialist to support the Social Security Administration (SSA) and its Digital Modernization Strategy. This is an exciting opportunity to contribute to innovative technology solutions that positively impact more than 65 million Americans each month.
This position is onsite full time in Woodlawn, MD
The successful candidate will play a key role in designing intuitive, accessible, and user-centered digital experiences that enhance SSA's applications and services.
We are looking for a collaborative, forward-thinking professional with experience in:
- User Experience (UX) and User Interface (UI) Design
- User Research and Usability Testing
- Requirements Gathering and Business Analysis
- Data Analysis and Design Thinking
- Wireframing and Interactive Prototyping
- Responsive Web Design
- Section 508 Accessibility Compliance
- Agile Collaboration and Cross-Functional Teamwork
Find your "Why" with Leidos! Join a team dedicated to delivering meaningful solutions that support SSA's mission and improve the lives of millions of Americans.
Primary Responsibilities- Analyze business processes, evaluate user needs, and translate requirements into intuitive, user-centered interface designs.
- Collaborate with stakeholders to identify business objectives, gather requirements, and understand end-user needs.
- Facilitate customer discovery sessions, stakeholder interviews, and collaborative design workshops.
- Develop conceptual models, user journey maps, personas, and scenarios of use to inform design decisions.
- Create, evaluate, and refine wireframes, screen layouts, and interactive prototypes for browser-based applications.
- Plan, design, and conduct usability testing in both formal and informal settings to validate design solutions.
- Analyze usability findings and provide actionable recommendations to improve the overall user experience.
- Document user requirements, interface designs, usability findings, and design recommendations.
- Present design concepts, research findings, and recommendations to technical teams, stakeholders, and customers.
- Collaborate with developers, business analysts, and other team members to ensure design solutions align with business requirements and user expectations.
- Support the development of accessible, responsive, and user-friendly digital applications.
- Bachelor's degree with a minimum of 4 years of relevant experience; or a Master's degree with a minimum of 2 years of relevant experience; or 8 years of related experience in lieu of a degree.
- Minimum of 3 years of direct experience in UX/UI design, including user-centered design methodologies and user analysis.
- Minimum of 3 years of experience documenting user requirements, screen designs, and design recommendations.
- Minimum of 3 years of experience designing and conducting formative usability testing in formal and informal environments.
- Minimum of 3 years of experience preparing and presenting usability findings, design concepts, and recommendations to small and large audiences.
- Strong written and verbal communication skills, with the ability to explain technical concepts and interact directly with customers and stakeholders.
- Ability to collaborate effectively with multidisciplinary teams and translate complex business requirements into user-friendly design solutions.
- Must provide a digital portfolio of design work for review.
- Must be able to obtain a Public Trust.
.Preferred Qualifications
- Experience with Figma and/or Axure RP for wireframing, prototyping, and UI design.
- Strong understanding of responsive web design, Section 508 accessibility, and UX/UI best practices.
- Experience working in Agile/Scrum environments, including user stories, acceptance criteria, and sprint activities.
- Experience collaborating with front-end developers on design implementation, testing, and quality assurance.
- Familiarity with HTML, CSS, W3C standards, and design systems such as the U.S. Web Design System (USWDS).
- Experience using Jira, Agility, or Confluence for project tracking and collaboration.
- Experience with Pega and/or ServiceNow platforms.
- Previous experience supporting federal, state, or local government agencies.
At Leidos, we deliver innovative solutions through the expertise and dedication of our talented professionals. Our commitment to our customers, employees, and communities drives everything we do.
As part of our team, you will have the opportunity to:
- Contribute to meaningful modernization initiatives supporting SSA's mission.
- Design digital solutions that improve accessibility and user experiences for millions of Americans.
- Collaborate with experienced technology professionals in an innovative, team-oriented environment.
- Expand your expertise in UX/UI design, user research, accessibility, and Agile development.
- Make a measurable impact through technology that supports essential government services.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:November 6, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor’s degree with at least 4 years of relevant experience, or master’s degree with at least 2 years of relevant experience, or 8 years of related experience in lieu of a degree
- At least 3 years of direct UX/UI design experience using user-centered design methodologies and user analysis
- At least 3 years of experience documenting user requirements, screen designs, and design recommendations
- At least 3 years of experience designing and conducting formative usability testing
- At least 3 years of experience presenting usability findings, design concepts, and recommendations
- Strong written and verbal communication skills
- Ability to collaborate with multidisciplinary teams and translate complex business requirements into user-friendly designs
- Digital portfolio of design work
- Ability to obtain a Public Trust
- Experience with Figma and/or Axure RP
- Knowledge of responsive web design, Section 508 accessibility, and UX/UI best practices
- Experience in Agile/Scrum environments, including user stories, acceptance criteria, and sprint activities
- Experience collaborating with front-end developers on implementation, testing, and quality assurance
- Familiarity with HTML, CSS, W3C standards, and design systems such as USWDS
- Experience with Jira, Agility, or Confluence
- Experience with Pega and/or ServiceNow
- Experience supporting federal, state, or local government agencies
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
