Key Responsibilities
- Plan and execute user research including interviews, usability testing, and surveys to understand user behaviors and pain points.
- Apply quantitative and qualitative methods to analyze data, identify trends, and provide actionable insights.
- Develop research artifacts such as personas, journey maps, and reports to communicate findings effectively.
- Collaborate with designers, product managers, and engineers to integrate research into design and development decisions.
- Advocate for user needs throughout the product lifecycle, ensuring decisions are grounded in evidence.
Required Qualifications
- Bachelor's degree in Psychology, Human Factors, Behavioral Science, Statistics, Human-Computer Interaction or related field. The right candidate could also have a different combination, such as 4 years' experience in a related field
- Solid understanding of research design, hypothesis testing, and statistical analysis.
- Experience or coursework in interviewing techniques and research methods.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent written and verbal communication skills.
Preferred Skills
- Familiarity with UX research tools (e.g., UserTesting, Optimal Workshop) and design platforms (Figma, Sketch).
- Knowledge of mixed-methods research and ability to synthesize qualitative and quantitative data.
- Exposure to automotive technology or SaaS products is a plus.
- MA In Behavioral Science or HCI Preferred.
Why Join Us?
- Work on innovative products that shape the automotive industry.
- Be part of a collaborative research community focused on mixed-methods UX research.
- Opportunities for growth and mentorship within Cox Automotive's UX ecosystem.
USD 29.38 - 44.09 per hour
Compensation:
Hourly pay rate is in the range of $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
What the Team is Saying
Cox Enterprises Compensation & Benefits Highlights
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Retirement Support — Retirement contributions include an enhanced 401(k) with an automatic company contribution plus a dollar‑for‑dollar match, administered by Vanguard. Financial coaching resources and a student‑debt platform integrated with the plan further strengthen long‑term savings support.
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Healthcare Strength — Healthcare coverage offers multiple medical plan options with in‑network preventive care covered at no charge, plus no‑cost virtual mental‑health visits for plan members and access to Calm, Hinge Health, Oshi Health, and a specialty‑medication savings program. Recent enhancements also include supports for menopause and digestive health.
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Parental & Family Support — Family supports include flexible PTO, paid parental leave, fertility coverage via Progyny, adoption assistance, and Care.com access with backup care. Additional resources like Milk Stork and virtual counseling for kids and teens reinforce whole‑family care.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
