UX Design Intern

Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
**This is a hybrid internship in Bloomington, MN. Interns must be onsite at least 3 days/week**
As a UX Design Intern on the Product Management team, you will help design intuitive, data-driven software experiences that support complex decision-making for global travel and hospitality businesses. You will work alongside product managers, designers, and engineers to research user needs, explore design solutions, and create prototypes that improve how users interact with advanced analytics and AI-powered software.
This role provides hands-on experience designing real product features - from understanding user problems through testing and iteration - while learning modern UX practices within a fast-moving enterprise product environment.
What you'll be doing:

• Supporting UX designers in researching user workflows, behaviors, and challenges to better understand how customers use our software in real-world scenarios
• Participating in user research activities such as interviews, usability testing, and design walkthroughs to gather feedback and validate design decisions
• Creating wireframes, mockups, and interactive prototypes to explore and communicate design solutions
• Collaborating with Product Management and Engineering to translate user needs and product requirements into clear, usable experiences
• Helping design workflows and interfaces that simplify complex data and analytics into actionable insights for users
• Contributing to the design of next-generation product experiences that incorporate automation and generative AI to assist user decision-making
• Supporting usability evaluations and synthesizing findings into actionable design recommendations
• Documenting design decisions, user flows, and interaction patterns to support development and cross-team alignment
• Maintaining awareness of user experience trends, accessibility considerations, and emerging design patterns
• Assisting the UX team in evolving design processes, systems, and reusable patterns across products

What you'll bring to us:

• Current enrollment in an accredited degree program in Human-Computer Interaction, UX Design, Interaction Design, Psychology, Information Science, Graphic Design, or a related discipline (Junior or Senior status preferred)
• Interest in designing digital products and improving how people interact with software
• Basic experience with design or prototyping tools (Figma, Sketch, Adobe XD, or similar)
• Curiosity about user behavior and a desire to understand how people solve problems using technology
• Ability to communicate ideas visually and verbally within a collaborative team environment
• Strong organizational skills and willingness to learn in a fast-paced environment
• Comfort receiving feedback and iterating on designs
• Interest in emerging technologies such as AI-assisted workflows or intelligent software systems is a plus

What you'll Gain:

• Hands-on experience working on real product features used by global customers
• Exposure to enterprise-scale product design and cross-functional collaboration
• Experience designing for data-rich applications and AI-assisted user experiences
• Mentorship from experienced UX and product professionals
• Insight into how user research and design directly influence product strategy and delivery

We Support Who You Are....
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States , and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights .
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.
IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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