Jobs at IDeaS

Lead pre-sales solution design and demonstrations for hospitality revenue management. Engage customers and executives, architect product solutions, support deal strategy, RFx/security responses, and partner with Sales, Product, Integrations, and Services to deliver measurable commercial value.

Lead pre-sales solution design and early post-sale advisory for IDeaS revenue management solutions in the Middle East. Engage buyers, design demonstrations and PoCs, document solution intent, advise on revenue strategy and adoption, and coordinate cross-functional teams to ensure successful deployment and value realization.

Supports product managers in defining requirements, user stories, workflows, acceptance criteria, backlogs, and product enhancements. Gathers customer and market insights, collaborates with engineering, design, data science, QA, marketing, and customer success teams, and contributes to agile delivery, launches, product documentation, adoption, and continuous improvement. Analyzes usage data, feedback, and KPIs to recommend enhancements across commercial platform capabilities such as analytics, forecasting, revenue management, AI decision support, and workflow automation.

The Product Manager will oversee product development, manage project timelines, collaborate with teams, ensure data integration, and communicate technical needs effectively.

Drive long-term client success and retention for IDeaS solutions by managing post-sale relationships, onboarding, escalations, adoption, and change management. Act as trusted advisor, analyze usage and revenue drivers, recommend optimizations, collaborate cross-functionally, and mentor team members while ensuring high NPS and ROI for clients.

Manage post-sale client relationships for IDeaS SaaS revenue management solutions, driving adoption, retention, escalation handling, change management, and cross-functional collaboration to maximize client ROI and satisfaction.

Manage post-sale client relationships for IDeaS revenue management solutions, driving retention, adoption, and ROI. Lead escalation and change management, monitor usage and NPS, recommend configuration improvements, and collaborate cross-functionally to deliver value. Serve as trusted advisor, mentor team members, and represent client feedback to improve products and processes.

Deliver in-person and remote training and coaching on the IDeaS revenue management suite to hotel clients, configure systems, integrate solutions into operations, create and review training materials, provide consulting and status reports, mentor team members, and support sales demonstrations. Role requires working with international clients and producing professional training documentation.

As a Senior Product Manager, you'll lead analytics software development, manage project lifecycles, and translate customer needs into technical specifications, ensuring successful project delivery and collaboration with engineering teams.

Partner with Account Management to deliver data-driven planning, whitespace and pipeline models, revenue and budget reporting, rep-level analytics, and forecast improvements. Validate Salesforce data, reconcile budgets and forecasts, measure campaign and pipeline outcomes, and provide executive-ready insights and budget recommendations to improve deal outcomes and guide resource allocation.

Define and deliver commercial capabilities for a hospitality-focused commercial platform. Collaborate with customers and cross-functional teams to identify market opportunities, write requirements and user stories, lead discovery and validation programs, support engineering delivery, and drive commercialization, adoption, and performance measurement of product features.

Lead Salesforce Quote-to-Cash analysis and solution delivery: elicit and document requirements, design scalable Salesforce solutions, support testing/UAT and deployments, troubleshoot QTC issues, drive adoption, and collaborate with stakeholders and technical teams for continuous improvement.

Own post-sale client relationships to ensure successful implementation, configuration, adoption, and retention of IDeaS revenue management SaaS. Monitor NPS and usage, manage escalations, recommend configuration improvements, guide change management, present product updates, align solutions to client revenue goals, collaborate cross-functionally, mentor teammates, and support client events and training.

Hybrid pre-sales solution engineering and consulting role focused on Japans hospitality market. Guide discovery, design, demos, and ROI narratives; advise on revenue management strategy; ensure smooth handoff to delivery and early adoption; act as technical and cultural liaison across sales, product, and consulting teams.