Jobs at IDeaS

Partner with Account Management to deliver data-driven planning, whitespace and pipeline models, revenue and budget reporting, rep-level analytics, and forecast improvements. Validate Salesforce data, reconcile budgets and forecasts, measure campaign and pipeline outcomes, and provide executive-ready insights and budget recommendations to improve deal outcomes and guide resource allocation.

Define and deliver commercial capabilities for a hospitality-focused commercial platform. Collaborate with customers and cross-functional teams to identify market opportunities, write requirements and user stories, lead discovery and validation programs, support engineering delivery, and drive commercialization, adoption, and performance measurement of product features.

Lead planning, resourcing, execution, and delivery of enterprise projects. Track milestones, manage stakeholders and vendors, report progress, recommend schedule/cost adjustments, and update project information in IDeaS CRM while improving processes and ensuring quality.

Lead Salesforce Quote-to-Cash analysis and solution delivery: elicit and document requirements, design scalable Salesforce solutions, support testing/UAT and deployments, troubleshoot QTC issues, drive adoption, and collaborate with stakeholders and technical teams for continuous improvement.

Own post-sale client relationships to ensure successful implementation, configuration, adoption, and retention of IDeaS revenue management SaaS. Monitor NPS and usage, manage escalations, recommend configuration improvements, guide change management, present product updates, align solutions to client revenue goals, collaborate cross-functionally, mentor teammates, and support client events and training.

Hybrid pre-sales solution engineering and consulting role focused on Japans hospitality market. Guide discovery, design, demos, and ROI narratives; advise on revenue management strategy; ensure smooth handoff to delivery and early adoption; act as technical and cultural liaison across sales, product, and consulting teams.

Lead pre-sales solution design and demonstrations for hospitality revenue management. Engage customers and executives, architect product solutions, support deal strategy, RFx/security responses, and partner with Sales, Product, Integrations, and Services to deliver measurable commercial value.

Lead pre-sales solution design and early post-sale advisory for IDeaS revenue management solutions in the Middle East. Engage buyers, design demonstrations and PoCs, document solution intent, advise on revenue strategy and adoption, and coordinate cross-functional teams to ensure successful deployment and value realization.

The Product Manager will oversee product development, manage project timelines, collaborate with teams, ensure data integration, and communicate technical needs effectively.

The Site Reliability Engineer will ensure cloud-native system stability and performance, manage AWS infrastructure, and optimize reliability in Java microservices.

Manage invoicing and billing controls for SaaS revenue; review sales contracts; apply revenue recognition; process credit requests; resolve client invoicing queries; support audits and prepare analytical reports for management.

Deliver in-person and remote training and coaching on the IDeaS revenue management suite to hotel clients, configure systems, integrate solutions into operations, create and review training materials, provide consulting and status reports, mentor team members, and support sales demonstrations. Role requires working with international clients and producing professional training documentation.

As a Senior Product Manager, you'll lead analytics software development, manage project lifecycles, and translate customer needs into technical specifications, ensuring successful project delivery and collaboration with engineering teams.