Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.
As Hometap's Underwriting Manager, you'll own day-to-day management of the underwriting team, reporting to the Director of Originations. You're responsible for running current and future team operations to hit individual, team, and company metrics, supporting individual development, resolving escalations, identifying opportunities for improvement, and working cross-functionally to build solutions. This work sits at the center of Hometap's investment process, helping fulfill the mission of making homeownership less stressful and more accessible.
You'll need to be execution-oriented with exceptional attention to detail, and able to think critically about risk on a unique product as guidelines and market conditions shift. Following existing processes while iterating on future versions of them will be central to the role. You're a great fit if you bring several years of residential underwriting experience, experience managing a production-based team, and the attention to detail needed to catch what others miss.
What You'll Do- Own day-to-day management of the underwriting team, driving productivity, accuracy, service quality, and guideline adherence
- Partner cross-functionally with Sales, Processing, and Closing teams
- Evaluate applicant information against underwriting criteria to flag high-risk cases, confirm application completeness, and make investment recommendations
- Serve as the first point of contact for eligibility escalations
- Advise the team on investment decisions for edge cases and escalations, in line with Hometap's risk threshold
- Identify and mitigate underwriting risks, including monitoring QC error trends and emerging risk patterns
- Coach and develop underwriters to drive high performance in pipeline management, communication, and quality
- Ensure team members adhere to investor guidelines and Hometap procedures
- Participate in recruiting, career development, and succession planning for the team
- Propose actionable plans and adapt underwriting processes as circumstances change
- 5+ years of underwriting experience in residential finance
- 2+ years of experience managing a production-based team
- Extraordinary attention to detail, with strong proofreading and fact-checking skills
- Strong critical thinking and decision-making skills, particularly in nuanced, gray-area situations
- Comfortable working with legal and compliance leaders to escalate potential issues
- Ability to multitask and work under pressure in a deadline-driven environment
- Experience managing, motivating, and developing a team
- Proactive approach to daily work, with the ability to juggle multiple responsibilities
- Clear, effective communication skills, with the ability to work well across Sales, Processing, and Closing
- Strong client service skills
- Bachelor's degree, ideally in business, finance, or a related field
The salary range for this role is $110,000 - $125,000, depending on your experience, skills, location, and other factors. You’ll also be eligible for additional incentives and receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Skills Required
- 5+ years of underwriting experience in residential finance
- 2+ years managing a production-based team
- Extraordinary attention to detail, strong proofreading and fact-checking skills
- Strong critical thinking and decision-making skills for nuanced situations
- Comfortable working with legal and compliance leaders to escalate potential issues
- Experience managing, motivating, and developing a team
- Ability to multitask and work under pressure in a deadline-driven environment
- Clear, effective communication skills and ability to work cross-functionally
- Strong client service skills
- Bachelor's degree, ideally in business, finance, or a related field
What the Team is Saying
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Hometap Compensation & Benefits Highlights
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Retirement Support — A 401(k) with company match, plus disability and life insurance, signals meaningful long‑term support. These offerings are consistently included in the formal package.
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Equity Value & Accessibility — All full‑time employees receive equity that vests over four years, making ownership broadly accessible. Equity is positioned as a core part of total compensation alongside base pay and bonuses.
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Leave & Time Off Breadth — Unlimited PTO with approval, paid holidays, sick time, bereavement, paid volunteer time, and paid parental/family medical leave indicate wide leave coverage. Remote‑first flexibility and flexible schedules further support time‑off usability.
Hometap Insights
What We Do
Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. And its digital platform, the Home Equity Dashboard, empowers homeowners to make informed financial decisions about their home and take action on those decisions with confidence, speed, and ease. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.
Why Work With Us
Our mission is what makes us unique - we’re creating new financial products. With that comes the challenges of delivering a best-in-class experience and iterating on our products to constantly improve. That gives every team member the chance to pitch creative ideas and watch them take effect.
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Hometap Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
While the large majority of our employees work remotely, we do have offices in Boston and other cities to work from, host meetings, and socialize.
