UI Adjudicator / Benefits & Eligibility Specialist

Posted 9 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
19-19 Hourly
Junior
Information Technology • Professional Services • Software • Consulting
The Role
Review public assistance applications, interview claimants, verify documentation, determine eligibility, explain rules and policies, follow up with applicants/representatives/employers, and advise applicants on available programs. Complete ~7 weeks in-person training; strong performers may convert to permanent state employment.
Summary Generated by Built In

UI Adjudicator / Benefits & Eligibility Specialist

Location: Phoenix, AZ 85007 (100% Onsite) (Tucson version: Tucson, AZ 85714)

Pay Rate: $18.61/hr W2

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Start Date: July 27, 2026 - firm start date, expedited onboarding

Duration: 8-week contract with strong potential to convert to permanent full-time employment after training

Job Description:

SunSoft Online is hiring multiple UI Adjudicators (Benefits & Eligibility Specialists) for a contract opportunity with an Arizona state agency. Multiple positions are open and no interviews will be conducted - qualified candidates are selected directly from submissions, so a complete application moves fast.

You will review applications for public assistance programs and determine applicant eligibility through interactive interviewing and fact gathering: verifying forms are complete and accurate, following up with applicants as needed, explaining rules and policies to claimants, representatives, employers, and agencies, and advising applicants on programs that may benefit them. Training is approximately 7 weeks, fully in person, and strong performers may be converted to permanent state employment after the training period.

Required:

  • 2+ years of customer service experience
  • High school diploma
  • Strong written and verbal communication skills
  • Ability to work 100% onsite with reliable transportation
  • Must be able to start July 27, 2026
  • Local candidates only - current city must be listed on your resume
  • HireRight background check and drug screening
  • W2 only; US Citizens and Green Card holders


Skills Required

  • 2+ years of customer service experience
  • High school diploma
  • Strong written and verbal communication skills
  • Ability to work 100% onsite with reliable transportation
  • Must be able to start July 27, 2026
  • Local candidates only - current city must be listed on your resume
  • HireRight background check and drug screening
  • W2 only; US Citizens and Green Card holders
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The Company
30 Employees
Year Founded: 2006

What We Do

SunSoft Online is a US-operated IT consulting and technology services company that has been delivering solutions since 2006. The firm specializes in IT consulting, project delivery, and workforce support, focusing on placing highly qualified IT professionals—such as security engineers and product managers—with Arizona state agencies, government clients, and enterprise organizations across the United States.

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