Make Your Mark:
The Manager, Sales Operations is responsible for assisting the Regional Sales Leader in driving the sales business for their team. They also assist with the day-to-day administration of operational tasks within the Sales Operations Department. This role is a high value add business partner to the Sales Organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value added information, sales tools and helping to set strategic directives.You'll Get To:
Strategic Deal Structuring Proactively partner with the global sales teams to support pricing and commercial terms with prospects and customers. Provide guidance and best practices on structuring deals that align with customer value and our objectives to both increase win rates and increase ASP.
Pricing and Commercial Strategy: Serve as the subject matter expert on value-based selling and pricing. Develop and maintain economic models to ensure a consistent and data-driven decision-making approach for all strategic deals.
Enablement: Partner with the Sales Enablement team to create and maintain a comprehensive library of pricing collateral, playbooks, and training materials. Assist in delivering pricing and commercial training to our go-to-market teams and providing ongoing deal coaching to ensure the sales team is equipped to effectively leverage our pricing structure.
Price Book: Update price books to reflect price level changes, reflect actual field performance, and new products and services.
Voice of the Field: Act as a primary conduit for feedback from our field teams, customers, and prospects on our pricing, packaging, and commercial terms. Synthesize this feedback to provide critical input into the ongoing evolution of our pricing strategy.
Cross-Functional Collaboration: Partner with Product Management, Marketing, Finance, Deal Desk, and Legal teams to resolve commercial challenges, shape new pricing initiatives, and ensure alignment across the organization.
Data-Driven Insights: Leverage data and analytics to understand customer behavior, segmentation, and price sensitivity. Use these insights to identify opportunities for pricing optimization and to inform the overall pricing strategy.
Process Optimization: Support opportunities in our Quota-to-Cash processes to support commercial and pricing improvements with goals to improve sales velocity and experience.
What You'll Bring:
- Bachelor’s degree in Business, Finance, Economics, or a related field; MBA is highly preferred.
- 8+ years of experience in a pricing, deal advisory, or a related role, with a minimum of 5 years in a B2B SaaS environment.
- Proven experience in developing and/or executing pricing strategies for B2B enterprise SaaS products and services, including experience with various pricing models (e.g., subscription, usage-based, tiered).
- Strong quantitative and qualitative analytical skills, with the ability to build financial models and projections to support commercial proposals and strategic decisions.
- Demonstrated ability to conduct in-depth analysis to explain underlying trends and provide actionable recommendations.
- Prior experience with CPQ (e.g., Zuora, Salesforce CPQ) and CRM (e.g., Salesforce) tools is essential.
- A track record of successfully working cross-functionally to implement pricing models and strategies, including with sales teams distributed globally.
- Exceptional communication, presentation, and collaboration skills, with the ability to influence stakeholders at all levels of the organization.
- A highly organized and detail-oriented individual with the ability to manage multiple priorities in a fast-paced environment.
Thrive at BlackLine Because You Are Joining:
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
Salary Range:
$124,000.00-$155,000.00Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.
In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Skills Required
- Bachelor's degree in Business, Finance, Economics, or a related field
- MBA
- 8+ years of experience in pricing, deal advisory, or a related role
- At least 5 years of experience in a B2B SaaS environment
- Experience developing or executing pricing strategies for B2B enterprise SaaS products and services
- Experience with subscription, usage-based, and tiered pricing models
- Strong quantitative and qualitative analytical skills
- Experience building financial models and projections for commercial proposals and strategic decisions
- Experience conducting in-depth analysis and providing actionable recommendations
- Prior experience with CPQ tools such as Zuora or Salesforce CPQ
- Prior experience with CRM tools such as Salesforce
- Experience implementing pricing models and strategies cross-functionally with globally distributed sales teams
- Exceptional communication, presentation, collaboration, and stakeholder-influencing skills
- Strong organization and attention to detail with the ability to manage multiple priorities
BlackLine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlackLine and has not been reviewed or approved by BlackLine.
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Healthcare Strength — Company materials highlight company‑paid employee medical, dental, and vision insurance, plus comprehensive plan choices and wellness resources. Recent announcements and benefits guides reinforce broad, high‑value healthcare coverage.
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Leave & Time Off Breadth — Unlimited PTO is prominently featured in official communications and marked as employer‑verified on benefits listings. Materials also reference paid holidays, sick time, and flexibility that support time away.
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Retirement Support — A 401(k) with company match and an Employee Stock Purchase Plan are consistently listed across careers pages, plan documents, and filings. Guidance also highlights complementary financial benefits such as dependent care FSA support and tuition reimbursement.
BlackLine Insights
What We Do
BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control. Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023). BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney. Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.
Why Work With Us
BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO. BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.
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