Step into a role where technology meets financial crime prevention. As the TMS Project Manager, you’ll lead the rollout of a cutting-edge Transaction Monitoring System across multiple countries helping Mukuru stay one step ahead in protecting customers and ensuring regulatory excellence.
You won’t just manage a project you’ll drive impact across borders, systems, and teams.
Your MissionTo lead the end-to-end delivery, rollout, and optimisation of the Transaction Monitoring System, ensuring financial crime detection requirements are accurately translated into a high-performing system.
What You’ll Be Doing Project Leadership- Drive the successful rollout of the system across multiple countries
- Partner with IT and vendors to ensure seamless delivery
- Track progress, manage risks, and keep stakeholders aligned
- Convert financial crime requirements into system configurations
- Lead User Acceptance Testing (UAT) to ensure quality and readiness
- Ensure all issues are resolved before go-live
- Champion data quality to ensure accurate monitoring outcomes
- Work closely with IT to align data flows with compliance needs
- Act as the key link between the Financial Crime team and system vendor
- Engage stakeholders across compliance, IT, and operations
- Manage phased implementation across various regions
- Adapt system rules to meet different regulatory requirements
- Enable teams with the knowledge to use the system effectively
- Provide ongoing support during and after implementation
- Own system optimisation post-implementation
- Ensure the system evolves with emerging risks and regulations
- 5+ years in financial crime, AML, or fraud environments
- Proven experience managing system implementations
- Hands-on exposure to UAT and project delivery
- Strong understanding of AML regulations and detection techniques
- Ability to translate business requirements into system functionality
- Excellent stakeholder management and communication skills
- Solid understanding of data processes and quality principles
- Experience with transaction monitoring systems
- Multi-country or global regulatory exposure
- Relevant certifications in AML, fraud, or project management
- Degree in Finance, Risk, IT, or a related field
- Smooth rollout across all countries, delivered on time and within scope
- High-quality system configuration with minimal defects at go-live
- Strong data quality and reliable detection outcomes
- Positive feedback from users and stakeholders
- Continuous improvement aligned with compliance needs
- Analytical thinking
- Attention to detail
- Strong communication
- Problem-solving mindset
- Ability to collaborate across teams
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Skills Required
- 5+ years in financial crime, AML, or fraud environments
- Proven experience managing system implementations
- Hands-on exposure to UAT and project delivery
- Degree in Finance, Risk, IT, or a related field
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
