DevOps Engineer - GCCA Remote

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Team Overview

We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Technical Expertise:

• Strong Linux systems administration experience, including firewalls and hardening

• Expertise in Docker and container orchestration.

• Proficiency with Infrastructure as Code (IaC) tools, particularly Terraform.

• Experience with network design, administration, and troubleshooting.

• Knowledge of programming languages (e.g., JavaScript, Node.js, PHP).

• Experience with version control systems, ideally Git.

• Web server configuration (Apache, Nginx + nice to have: MSSQL Server).

• Database management (MySQL, MongoDB), including high availability and backup solutions.

• Hands-on experience managing cloud providers, with significant experience in AWS and Google Cloud Platform (GCP).

• Familiarity with GCP services such as Compute Engine, Kubernetes Engine (GKE), Cloud Storage, BigQuery, and IAM.

• Familiarity with configuration management and IT automation tools.

• Strong understanding of DevOps and SRE principles.

Required Knowledge And Experiences

Infrastructure & Operations:

• Participate in the design, implementation, and maintenance of our infrastructure, ensuring reliability, scalability, and security.

• Support, monitor, and enhance the live infrastructure and platform solutions, ensuring high availability and performance.

• Help plan and execute the integration of our current infrastructure into TransUnion's group-wide cloud platform while minimising disruptions.

• Participate in the migration of infrastructure from AWS to Google Cloud Platform (GCP), ensuring a smooth transition and leveraging GCP services effectively.

DevOps & Security:

• Maintain robust CI/CD pipelines, collaborating closely with development teams to streamline deployment processes.

• Maintain and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001).

• Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and root cause analysis.

Documentation & Best Practices:

• Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability.

• Promote and implement DevOps and Site Reliability Engineering (SRE) best practices across the organisation.

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

Should you have not heard from TransUnion within 3 weeks from applying, please regard your application as unsuccessful.

Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre, but will not be able to work in a location outside of South Africa.

A Minimum of a 100/100 Meg Fibre line is required, should you be successful, you will need to upgrade your line or install fibre for day one.

Please note that being a credit bureau, some positions require a clear credit record.

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

At GCC Africa, you’ll join a purpose‑driven organisation that invests deeply in its people through competitive rewards, comprehensive benefits, and meaningful career growth. We offer flexible, permanent work‑from‑home arrangements, strong wellbeing and support programmes for you and your family, and access to global exposure, continuous learning, and accredited development opportunities. Our inclusive culture, focus on recognition, and commitment to work–life balance ensure you can grow your career while thriving personally

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Engineer, Development Ops