Technology Chief of Staff

What you get to do:

• Strategic Support:
• Collaborate with the CTO and leadership to define, communicate, and track progress toward strategic goals across product and engineering.
• Support and help lead roadmap planning cycles, ensuring coordination across functions, alignment with company goals, and clear decision-making frameworks.
• Conduct research, analyze industry trends, and provide insights to the CTO to support decision-making and drive innovation.


• Project and Program Management:
• Drive execution of critical projects across the CTO org, including complex cross-functional initiatives and high-stakes deliverables.
• Establish project management frameworks, monitor progress, and manage risks and dependencies across various teams and stakeholders.
• Work closely with Product and Engineering leaders to track product roadmap items, ensure visibility on progress, and surface risks/blockers early.
• Maintain dashboards and reporting on key product and delivery KPIs, helping inform leadership decisions and track performance over time.


• Operations Resource Management:
• Maintain and improve systems and tools (e.g., Jira, Aha!, dashboards) for visibility, prioritization, and alignment across the org.
• Streamline operational processes within the technology org, identifying areas for improvement and implementing best practices, leveraging AI where applicable.
• Coordinate with other departments to ensure seamless cross-functional collaboration and alignment.
• Manage resource allocation, including personnel, budget, and equipment, to maximize productivity and optimize resource utilization.
• Partner with Finance to support budgeting, audit compliance and resource planning.


• Communication and Stakeholder Management:
• Serve as a trusted advisor to the CTO, providing insights, preparing briefings, and facilitating effective communication with internal and external stakeholders.
• Own the preparation, facilitation, and follow-up for key meetings, including CTO staff meetings, cross-functional syncs, roadmap reviews, and all-hands. Keep the trains running.
• Act as a liaison between the CTO and various teams, fostering strong relationships and ensuring clear communication channels.
• Craft and coordinate communications on behalf of the CTO, including presentations, executive updates, and org-wide messages.
• Plan and execute on-site events and offsites for the technology org and the company — including agenda design, logistics, and follow-up actions.
• Represent the CTO in meetings, conferences, and other events, as required.


• Strategic Initiatives and Special Projects:
• Lead and support strategic initiatives as directed by the CTO, such as exploring new technologies, partnerships, or expansion opportunities.
• Conduct research, prepare business cases, and provide recommendations to drive innovation and growth.
• Manage special projects as assigned, collaborating with cross-functional teams to achieve desired outcomes.

What you bring to the role:

• 5–8+ years of experience in tech, preferably in business operations, program management, or product ops roles.
• Bachelor's degree in a relevant field; advanced degree preferred.
• Proven experience in a similar role, preferably as a Chief of Staff, to a C-level executive or senior leadership team, ideally a CTO or a CPO.
• Strong understanding of technology and software development processes within a startup or high-growth environment. (Agile, OKRs, Technology/Product Roadmaps etc.).
• Strong program/project management skills with experience supporting or partnering with engineering and product teams.
• Expert in tools like Jira, Aha!, or other PPM (Project Portfolio Management) platforms.
• Exceptional analytical and problem-solving abilities, with the capacity to translate data into actionable insights.
• Comfortable with financial and audit-related workflows, budgeting, and headcount/resource planning.
• Outstanding communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong leadership qualities, including the ability to motivate and inspire teams, foster collaboration, and drive results.
• High level of discretion, integrity, and confidentiality in handling sensitive information.
• Highly organized, proactive, and comfortable operating in ambiguity.
• Strong EQ, high integrity, and the ability to build trust at all levels of the organization.