Technical Writer/technical Documentation Engineer
Position summary:
We are looking for passionate Technical Writer responsible for contributing towards writing, editing technical documentation for the products. The engineer should self-driven and must be able to organize his/her ideas, tasks and articulate the content in the reader understandable form.
Roles and Responsibilities
- Document technically accurate content for AppviewX products
- Research and determine the technical documentation needs for the features
- Estimate efforts and deliver content on time
- Ensure quality of the documentation
- Troubleshoot Git conflicts, understand architecture, manage the CMS (Content Management System)
- Execute day-to-day information engineering activities
- Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
- Identify problem areas or structural deficiencies and proactively contribute to their improvement.
- Experience creating infographics to more clearly communicate workflow processes and abstract topics.
- Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
- Maintain a library of application documentation, cataloging it for internal and/or external use.
- Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
- Proven experience producing technical content for public consumption.
Required Skillset
- Experience with authoring and publishing high-quality content in XML
- Experience working with the tools preferred: Confluence/JIRA, Git/Github/Gitlab, HTML, CSS, JavaScript.
- Hands-On experience with Oxygen XML Authoring tool
- Strong understanding of software development lifecycle and agile methodologies.
- Strong written communication, editing, and information architecture skills.
- Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.
- AI tools for writing, content generation, and documentation automation
Qualification
- Bachelor's degree in Engineering/core sciences, or Masters in English Language/Technical Communication
- 3-6 years of experience in technical writing, with at least 1-2 years of experience in XML-based structured authoring and Git Integrations
Skills Required
- 3-6 years of experience in technical writing
- At least 1-2 years of experience in XML-based structured authoring and Git integrations
- Bachelor's degree in Engineering or core sciences, or Master's in English Language/Technical Communication
- Experience authoring and publishing high-quality content in XML
- Hands-on experience with Oxygen XML Authoring tool
- Experience with Confluence and JIRA
- Experience with Git/GitHub/GitLab and ability to troubleshoot Git conflicts
- Experience with HTML, CSS, and JavaScript
- Strong understanding of software development lifecycle and agile methodologies
- Strong written communication, editing, and information architecture skills
- Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines
- Experience managing a Content Management System (CMS)
- Experience with AI tools for writing, content generation, and documentation automation
- Experience creating infographics, videos, demos, guided tours, or other multimedia client aids
What We Do
AppViewX is the Next-Gen Machine Identity Management, Automation and Orchestration platform for Enterprise IT. We have two products in our portfolio: CERT+ and ADC+. AppViewX CERT+ is the next-gen certificate management suite that simplifies X.509 certificates, SSH keys, and other crypto technologies across endpoints and environments by providing abstraction, standardization, and automation. It helps you gain visibility into and control over your entire PKI, making time-consuming administration and expensive outages a thing of the past. Private key protection and PKI self-service come as standard, as does centralized policy enforcement. It also integrates with leading PKI, IAM, cybersecurity, and DevOps products, among others – making cross-environment functionality seamless, agile, and endlessly scalable. AppViewX ADC+ provides GUI-based, API-driven, out-of-the-box solutions that simplify and speed up ADC lifecycle automation. ADC+ pushes all the technical nitty-gritty of diverse infrastructures under the hood and provides standardized, highly abstracted solutions that can be self-serviced by business users. With ADC+, you can centrally manage, automate, and orchestrate application delivery across on-premise, cloud, and containers. The AppViewX platform is context-aware, vendor-agnostic, and works across on-premises, multi-cloud, and hybrid-cloud environments.
