Associate Technical Writer

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Artificial Intelligence • HR Tech • Professional Services • Software
The Role
Create and maintain user manuals, how-to guides, FAQs, release notes, and API documentation. Collaborate with Product, Engineering, and Support to verify content accuracy, ensure consistent tone/style, update portals per release schedules, and contribute to LMS content and tutorial scripts.
Summary Generated by Built In

This role is for one of the Weekday's clients
Min Experience: 1 years

Location: Bangalore

JobType: full-time


Requirements

Key Responsibilities:

1. Documentation Creation

  • Develop user manuals, how-to guides, FAQs, and release notes
  • Ensure all documentation is accurate and clear

2. Cross-Departmental Collaboration

  • Collaborate with Product, Engineering, and Support teams
  • Collect input from Subject Matter Experts (SMEs) to guarantee content quality

3. Content Verification & Quality Assurance

  • Validate documentation against product features
  • Ensure consistency in tone, style, and branding across all materials

4. Documentation Maintenance

  • Update and publish content in alignment with release schedules
  • Manage documentation portals effectively

5. Technical Content Assistance

  • Support creation of API documentation and technical references
  • Contribute to Learning Management System (LMS) content and video scripts for product tutorials

Required Skills:

  • 1–2 years of experience in technical writing, preferably within SaaS or product environments
  • Excellent writing skills focusing on clarity and precision
  • Basic knowledge of REST APIs and Swagger/OpenAPI is preferred
  • Ability to comprehend product functionality from an end-user's perspective
  • Strong communication skills and ability to collaborate effectively
  • Familiarity with tools such as GitBook or equivalent platforms is a plus
  • Experience or exposure to ITSM, AIOps, or IT infrastructure is advantageous
Must have Skills

Technical Writing

SaaS

Swagger

Skills Required

  • 1-2 years of experience in technical writing (preferably SaaS/product)
  • Excellent writing skills focusing on clarity and precision
  • Technical writing experience (documentation creation, release notes, FAQs, manuals)
  • Strong communication skills and ability to collaborate with SMEs and cross-functional teams
  • Ability to comprehend product functionality from an end-user perspective
  • Familiarity with Swagger/OpenAPI or API documentation tools
  • Basic knowledge of REST APIs
  • Familiarity with GitBook or equivalent documentation platforms
  • Experience or exposure to ITSM, AIOps, or IT infrastructure
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The Company
0 Employees
Year Founded: 2021

What We Do

Weekday is an AI-powered recruitment platform that helps startups hire top-tier engineering and product talent. By leveraging a massive database of white-collar professionals and advanced outreach tools, the company streamlines the hiring process through automated sourcing, AI-driven resume screening, and white-glove contingency services. Their mission is to modernize recruitment by enabling companies to discover and engage passive candidates efficiently, ensuring high-quality hires for critical roles.

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