Technical Writer

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Healthtech • Financial Services
The Role
Create clear, user-focused documentation for products and APIs. Partner with product, UX, and SMEs to design scalable docs, establish content processes and metrics, and improve content using testing and performance insights.
Summary Generated by Built In

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

Technical Writer

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Technical Writer, you’ll make a direct impact by transforming complex products, APIs, and systems into clear, engaging, and usable documentation that empowers our customers and internal teams. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

  • Shape the product experience through content by creating clear, intuitive documentation that helps customers and internal teams confidently adopt new products, features, and APIs.

  • Reimagine how documentation is delivered, designing modern, scalable approaches that elevate engagement and support the growth of Alegeus’ enterprise solutions.

  • Partner cross‑functionally with Product Managers, Product Owners, UX, and subject‑matter experts to ensure consistent, high‑quality messaging across the product lifecycle.

  • Turn complexity into clarity by identifying difficult or high‑risk areas and producing content, visuals, and guidance that proactively reduce confusion and prevent issues.

  • Own documentation excellence by establishing processes, tools, and metrics that ensure content remains accurate, relevant, and impactful over time.

  • Continuously raise the bar by applying best practices, testing and reviewing content, and using performance insights to improve how information is created and consumed.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Technical Writer, these skills are essential for success:

  • Abilities: Translate complex technical concepts into engaging, easy‑to‑understand documentation; drive documentation projects to completion with strong attention to detail; collaborate cross‑functionally; and coach others on content processes and tools.

  • Experience: 2–5 years of technical writing experience producing enterprise‑quality documentation for products, solutions, and APIs; experience working with product teams and agile/SAFe environments; and a demonstrated ability to meet deadlines while maintaining high content quality.

  • Education: Bachelor’s degree or an equivalent combination of education and relevant technical writing experience.

  • Location: Bangalore, India

BECAUSE WE CARE, WE OFFER: 

  • A flexible work environment 

  • Competitive salaries, paid vacation, and holidays 

  • Robust professional development programs  

  • Comprehensive health, wellness, and financial packages 

SHARED AMBITION. INSPIRED FUTURE. 

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.  

  • People First. We pride ourselves in bringing talented people together and treating one another with care.  

  • Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.  

  • Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. 

 

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee 

 

Apply now, connect a friend to this opportunity, or sign up for job alerts! 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally.  In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to [email protected].

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.

Skills Required

  • 2-5 years technical writing experience producing enterprise documentation for products, solutions, and APIs
  • Ability to translate complex technical concepts into clear, user-friendly documentation
  • Experience working with product teams and in agile/SAFe environments
  • Bachelor's degree or equivalent combination of education and technical writing experience
  • Experience designing documentation delivery approaches, processes, tools, and metrics
  • Ability to collaborate cross-functionally with Product Managers, UX, and subject-matter experts
  • Experience producing visuals and guidance to reduce user confusion and prevent issues

Alegeus Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alegeus and has not been reviewed or approved by Alegeus.

  • Healthcare Strength Benefits include comprehensive medical, dental, vision, and mental‑health support, with indications of affordable single‑coverage premiums. This breadth aligns with a benefits‑technology focus and is presented as a program strength.
  • Retirement Support A 401(k) program with employer matching and significant company contributions is highlighted, alongside a defined vesting schedule. Retirement savings support is positioned as a core element of the package.
  • Leave & Time Off Breadth Generous or “unlimited” PTO and paid holidays are emphasized within the offering. Time off breadth appears strong, even if practical usage may vary by team norms.

Alegeus Insights

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The Company
HQ: Waltham, MA
531 Employees
Year Founded: 1995

What We Do

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts (including FSAs, HSAs, HRAs, wellness incentive, dependent care, and commuter accounts), the industry’s most widely-used benefit debit card, and powerful consumer engagement solutions to help consumers optimize their healthcare spending and maximize their healthcare savings. Over 300 clients - including health insurance plans, third party administrators and financial institutions - leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 30 million members and process more than $9.1 billion in consumer healthcare payments annually.

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