GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
＜職務内容＞
- リモート（適宜オンサイト）を通じたアプリケーションサポートを提供します。
- 超音波診断装置のワークフローとユーティリティに関して、操作・サポート依頼内容を的確に判断しお客様の要望に沿って装置の操作説明を行います。
- InSiteを含む最新ツールを積極的に活用し、お客様および業務の効率化を図ります。
- カイゼン・Lean活動を推進し、Call Quality向上やCost reductionなど業務の効率化も図ります。
- 部門を超えたチームと協力して、顧客の声に基づいて顧客に付加価値を提供します。
- 基本的な超音波アプリケーションスキルの維持向上のため、トレーニングとOJTを通じて、リモートおよびオンサイトを通じてフィールドサービスエンジニアをサポートします。
<必須要件>
- 超音波製品に関するアプリケーションスキル、経験、および知識を有する。特に心臓領域(CVUS)に強みを持つ方、もしくは当該領域に強い関心と学ぶ意欲の高い方。
- リモートおよびオンサイトを通じて顧客およびフィールドサービスエンジニアにソリューションを提供する。
- 超音波アプリケーションサポートスキルを向上させるための情熱とエネルギーがある。
- アプリケーショントレーニングとOJTを実施するためのコーディネーション、ファシリテーションのスキルを有する。
＜あれば好ましい要件＞
- GEヘルスケア超音波製品全般の知識と現在の専門知識を超えて学ぶ情熱
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional InformationRelocation Assistance Provided: No
Skills Required
- Experience with ultrasound products, especially in the cardiovascular ultrasound area
- Skills in coordinating and facilitating application training and OJT
GE Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
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Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
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Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.
GE Healthcare Insights
What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
