Technical Services Developer

Posted 8 Hours Ago
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Hiring Remotely in Paris, Île-de-France, FRA
In-Office or Remote
Mid level
Artificial Intelligence • Cloud • Edtech • HR Tech • Sales • Software • Generative AI
360Learning makes it easy to build a culture of Collaborative Learning, Upskill from within, & win the battle for skills
The Role
Build and maintain front-end plugins, integrations, automations, and reporting solutions for enterprise clients. Convert specifications into robust code, perform tests and peer reviews, document deployment/setup procedures, and participate in support rotations. Collaborate with Tech Consultants, estimate work, and ensure scalability and maintainability of solutions.
Summary Generated by Built In
The Technical Services team is a fast-growing team at 360Learning, offering customized technical solutions for our clients, particularly in the Enterprise segment. These solutions include front-end developments, connectors & integrations,  automations, reporting, and other innovative developments.
 
We are now looking for a Technical Services Developer, who will join our well established team of 6 developers to deliver value to our customers, by developing new solutions and maintaining existing ones, bridging the gap between complex business requirements and technical excellence.In this role, you’ll spend your time crafting high-quality front-end plugins for the 360Learning platform, integrations and customizations, while also stepping into the spotlight as a TS Hero on a rotating basis to support and enhance our live solutions.
 
As a Technical Services Developer, you will report to the Dev Lead and the Head of Tech Services. Your mission is to transform specifications into robust software while maintaining a high standard of code quality through collaboration and rigorous testing.
 
  • Build & Innovate: Design, develop, and maintain scalable technical solutions across our ecosystem, including integrations and automations built on Workato, internal tools, reporting solutions, web applications, plugins, and enhancements to our BigCommerce integration.
  • Ensure Quality: Perform tests (providing proof of results) and participate in peer code reviews to keep our codebase "hero-grade."
  • Document: Write clear Setup Guides and Deployment Methodologies to empower our Implementation Specialists and clients.
  • Collaborate: Participate in daily stand-ups and provide workload estimates to help our Tech Consultants manage client expectations.

Within 1 month, you will:

    • Discover the 360Learning platform 

    • Have a global view on our code-base

    • Obtain an understanding of customer needs & the custom technical solutions to build

    • Get to know the team

    • Develop a first internal project

Within 3 months, you will:

    • Gain skills on our tool stack (Workato, snowflake, github, ….)

    • Develop Technical Solutions for our customers

Within 6 months, you will:

    • Take support shifts

    • Contribute to the development of a wide variety of technical solutions

    • Ensure scalability of all solutions through documentation, and enablement of teams

    • Test solutions developed other team members

Within 12 months, you will:

    • Proactively propose new solutions to develop

    • Upskill on new technologies & tools

    • Review the code of your peers

    • Participate in enhancing our processes towards excellence

The Skill Set:

    • 4+ years of experience in software engineering, front-end development, and back-end development/integrations
    • Experience working with node.js and vue.js
    • Strong understanding of APIs, webhooks, authentication methods, and asynchronous workflows 
    • Ability to design scalable, efficient, and maintainable technical solutions
    • Experience working with SQL databases or DataWarehouses (Snowflake is a plus)
    • Exposure to cloud platforms is appreciated
    • Interest in full stack development, Git workflows and CI/CD practices
    • You have excellent analytical skills, structured thinking and the ability to synthesise 
    • Strong troubleshooting and debugging mindset
    • Comfortable working in fast-paced environments with evolving priorities
    • Fluent English (US/UK), French speaking is a plus
    • Knowledge of BigCommerce is a plus.
    • Enthusiasm for our culture explained https://bit.ly/Convexity360L

What we offer:

    • Compensation: Package includes base salary, a variable component and equity 📈

    • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. 

    • Balance: Flexible hours, full remote work possible anywhere in France 🏠

    • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

    • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

    • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

    • Phone Screen with our Talent Acquisition Manager

    • Technical Test to do at home

    • Discovery Meeting with our Technical Services Dev Lead

    • Clarification meeting with our Head of Technical Services

    • Culture-fit interview with our VP Professional Services

    • Ref Check

    • Offer!

Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Skills Required

  • 4+ years of experience in software engineering, front-end and back-end development/integrations
  • Experience with Node.js
  • Experience with Vue.js
  • Strong understanding of APIs, webhooks, authentication methods, and asynchronous workflows
  • Experience working with SQL databases
  • Experience with Snowflake
  • Exposure to cloud platforms
  • Familiarity with Git workflows and CI/CD practices
  • Interest in full-stack development
  • Excellent analytical skills, structured thinking, and synthesis ability
  • Strong troubleshooting and debugging mindset
  • Comfortable working in fast-paced environments with evolving priorities
  • Fluent English (US/UK)
  • French speaking
  • Knowledge of BigCommerce
  • Experience or willingness to work with Workato for integrations and automations

What the Team is Saying

Caroline
Vlad
Jillian

360Learning Compensation & Benefits Highlights

  • Fair & Transparent Compensation Compensation is described as transparent and formula-based with published salary ranges, a “compute, not negotiate” approach, and annual market reviews. This structure aims to reduce bias and provide clarity on how pay is determined.
  • Healthcare Strength Offerings include comprehensive medical, dental, and vision insurance alongside mental-health support, life, and disability coverage. These elements are positioned as core parts of the package for U.S. employees.
  • Parental & Family Support Parental leave is characterized as generous in the U.S., complemented by a return-to-work program. Family medical leave is also highlighted as part of the overall support.

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The Company
HQ: Paris
400 Employees
Year Founded: 2013

What We Do

Performance-driven learning & development teams achieve business impact with 360Learning. L&D teams leverage AI and collaborative learning to pinpoint skills gaps, capture knowledge from experts, and deliver it to learners when needed most. 360Learning’s learning platform is equipped with powerful LMS automation, collaborative learning Academies, tools to create a top-notch learner experience, and an AI-powered Skills ontology to activate skills-based learning. Employees upskill, customers learn, and partners are trained—all from one place. 360Learning partners with 2,500+ companies to deliver impactful learning. Founded in 2013, the company has raised $240 million and built a team of 400+ across New York, Paris, London, and Germany. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective community to foster knowledge sharing and relationship building.

Why Work With Us

We are powered through our culture called Convexity (more info here: http://bit.ly/Convexity_360L). We focus a lot on making an impact, but also maintaining "Your Life, Your Way", where we believe you can be successful anywhere. We are strong-believers in documenting our process, sharing continuous feedback and having low authority.

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About our Teams

360Learning Offices

Remote Workspace

Employees work remotely.

360Learning is a remote-first employer. We have entities in France, the UK, Germany, Spain, the US, and Canada. We also offer a monthly allowance for our remote employees to create a productive workspace at home, or to rent a co-working space.

Typical time on-site: None
HQParis, FR
United States
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Germany
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