Technical Sales Specialist (TSS)

About GTT 

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net.

Team Description & Purpose of Role:

Technical Sales Specialists (TSS) facilitate prompt, accurate quoting and ordering of managed network and managed security services, including DDoS mitigation, SD-WAN, managed firewall, Secure Remote Access, Secure Connect (SASE), and MDR. TSS are extensions of account teams, working closely with Sales, the Solutions team, and directly with customers to obtain information required for accurate quoting and ordering.
 

Main responsibilities:

• Engage with account teams and customers to collect all information required to accurately quote and order managed network and managed security services.
• Work closely with Pre-sales Support Specialists and the Complex Bids team to facilitate timely, accurate quoting.
• Work closely with Order Assurance to facilitate accurate order creation.
• Develop a detailed understanding of GTT products and configurations with respect to pricing and order designs
• Understand the cost base of GTT’s products and services
   

Requirements:

We are looking for a committed candidate with strong business integrity. In addition, we require the following skills and qualities:

• Professional and articulate.
• Able to communicate effectively.
• Strong attention to detail.
• Able to identify issues, analyse information, and apply effective solutions.
• Self-organized and proactive.
• Ability to work under pressure and to tight deadlines.
• Flexible and self-motivated, team player.
• Highly proficient in spoken and written English

Essential:

• 5+ years of telecommunications and/or IT industry experience
• Technical understanding of data networking architectures, standards, protocols, and equipment
• Technical understanding of network security
•  Proficient in Microsoft Office suite of Applications, especially Microsoft Excel

Desirable:

• CCNA certification is a strong advantage.
• Relevant vendor certifications from Fortinet, Palo Alto, VMWare, Aruba are an advantage.

#LI-MS1
#LI-Remote