Search the 18 jobs at GTT

The Order Assurance role involves managing sub 1k EUR MRC customers, providing administrative support to the Central Accounts Team, handling account queries, processing credit checks, and ensuring timely actions in collaboration with other departments. The position requires proactive engagement with account managers and support for sales administration activities.

The Senior Accountant is responsible for revenue recognition and account receivable processes. Key duties include supporting ledger activities, preparing journal entries, assisting with audits, and conducting financial analyses. This position involves ensuring compliance with regulations and improving processes in collaboration with cross-functional teams.

The Network Engineer, Tier 2 assists in the operation of GTT's Global Network, conducting customer testing and troubleshooting, managing maintenance schedules, and supervising planned works. Responsibilities include documenting processes, inspecting equipment, and providing hands-on support during emergencies, while liaising with the Network Operations Center and training staff.

The Reporting and Data Analyst will support the COO team by developing, maintaining, and improving reporting systems for various departments. Responsibilities include gathering business requirements, analyzing data, producing reports, and enhancing reporting capabilities using tools such as PowerBI, Tableau, and Business Objects. The role emphasizes collaboration with various internal departments and the delivery of high-quality reporting solutions.

The Network Engineer, Tier 3 will provide 3rd line technical support for GTT’s IP services, manage incidents, and ensure swift resolution of network issues. Duties include configuration, technical training, and problem management to enhance network stability and performance.

The Customer Success Manager at GTT is responsible for building lasting relationships with strategic clients, ensuring business value at every stage of their lifecycle, and driving revenue retention and growth. They act as the primary point of contact for customers, resolving issues, managing escalations, and supporting billing disputes. The role requires excellent communication and collaboration with internal teams to deliver a customer-first service experience.

The Account Manager (New Logo Acquisition) is responsible for driving new sales by managing the contact plan, sales cycle, and revenue growth across SD-WAN and SASE product lines, targeting new customers and building a prospect pipeline.

Manager, Project Management role at GTT, leading global provider of secure cloud networking solutions. Responsible for overseeing delivery activities of Connectivity, Communications, and Security products for Enterprise customers. Manage regional team of Project Managers, ensuring successful project delivery and client satisfaction. Advocate for organizational change and contribute to evolving GTT's Project Management Methodology and Client Satisfaction. Additional responsibilities include team management, performance monitoring, vendor relationships, process optimizations, bid support, and resource allocation.

The Technical Design Authority is responsible for designing and managing security solutions, ensuring alignment with best practices, and engaging in pre-sales processes. They will produce technical documentation, collaborate with product management, and serve as a subject matter expert for security topics during customer support.

The Account Manager at GTT is responsible for acquiring new customers and expanding relationships with existing clients. This includes scheduling promotional activities, preparing proposals, negotiating contracts, and improving sales through understanding customer needs and market trends.

The Voice Provisioning Engineer will design, implement, test, and turn up customer Voice services, including SIP Trunking and Cloud PBX, ensuring effective delivery. The role involves customer communication, order validation, and pro-active escalation of technical issues with various departments.

As a Principal Network Engineer, you will provide advanced technical support for GTT's network and security products, resolving complex issues, training junior engineers, and overseeing network performance enhancements. Collaborating with internal teams, you'll ensure optimal service delivery and operational stability for customers.

The Junior Network Engineer, Tier 2 assists with the operation of GTT's network, configuring devices, troubleshooting issues, and collaborating with teams on customer solutions while receiving guidance from experienced engineers.

The Project Manager in Product Operations at GTT is responsible for managing projects related to the product portfolio, ensuring timely completion within budget, and facilitating product launches. This role involves overseeing project deliverables, maintaining communication on gaps and risks, and enhancing product offerings through collaboration with various teams.

The Customer Success Leader oversees a team of Customer Success Managers to improve customer intimacy, loyalty, and support growth. Responsibilities include resource allocation, strategic customer service initiatives, performance reporting, and ensuring customer satisfaction. The role involves collaborating with various departments to meet service and financial objectives, while serving as the voice of the customer within the organization.

The Enterprise Sales Executive is responsible for developing relationships with enterprise businesses, implementing strategic sales plans, promoting GTT's solutions, and meeting assigned sales goals. This role requires extensive networking and solution selling expertise, particularly in a multisite global context.

The Customer Success Manager will focus on building strong relationships with strategic clients, ensuring they receive value throughout their journey with GTT. The role involves effective communication, problem resolution, and collaboration with various internal teams to enhance customer satisfaction and drive revenue retention.

The Customer Success Manager at GTT is responsible for building relationships with customers, promoting product adoption, and ensuring customer satisfaction. This role involves proactive engagement with customers, coordinating issue resolution, and collaborating with sales teams to develop customer plans. The emphasis is on understanding customer needs and enhancing their use of GTT's cloud and networking solutions.