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The Access Project Manager is responsible for implementing and delivering Managed Services and Core Ethernet-based solutions projects. They analyze customer access expenses, manage project milestones, and ensure timely delivery of projects. This role requires strong communication skills, project management experience, and proficiency in telecom technologies.
The Tier 1 Engineer will provide technical support to clients, manage inbound calls, escalate issues, document service issues, work with peer teams, and proactively learn new technical duties. Must have excellent communication skills and relevant technical support experience. Position is remote but requires proximity to Austin, TX. Shift work 24x7x365.
Design Engineer responsible for designing and managing technical collateral in the security area, participating in presales process, and supporting customer accounts. Required experience in network security industry, Fortinet, Palo Alto security design, SASE, SSE environments, and SD-WAN technologies.