Jobs at GTT

Provides autonomous technical leadership for complex enterprise customer environments in a managed services setting. Owns solution integrity, architecture, lifecycle management, risk, security, compliance, service quality, and customer outcomes across cloud, hosting, virtualization, Windows, and Linux platforms. Delivers professional services engagements, supports incidents and pre-sales, coordinates stakeholders and third parties, improves services, and mentors peers. Requires strong enterprise architecture, hybrid cloud, disaster recovery, high availability, IT service management, and executive stakeholder skills.

Provide sales administration for sub-1k MRC customers: respond to account queries, manage orders/changes, create pricing/quotes/purchase orders, process credit checks/ceases, support Account Managers, input large quotes, pull Siebel data, and track IONE Trial activations.

Provide 24/7 break/fix and operational validation for an international service provider network. Own and resolve incidents end-to-end, escalate to vendors, perform technical analysis, configure network elements, manage migrations, document support actions, and drive proactive problem management to ensure service stability and customer satisfaction.

Deliver and automate cross-functional reporting and analysis using Power BI, Tableau, Business Objects, Excel and SQL. Partner with stakeholders across Access Management, Engineering, Service Delivery and Finance to translate requirements, produce visual insights, and improve reporting processes.

Drive new enterprise business and expand existing accounts by selling GTT's connectivity, cloud, and networking solutions (SD‑WAN, MPLS, Internet). Build pipeline, engage C‑level stakeholders, lead opportunities from discovery to close, and collaborate with sales, engineering, and marketing to deliver revenue growth.

The Enterprise Account Manager is responsible for driving sales through the acquisition of new enterprise customers, understanding their challenges, and closing deals by leveraging GTT's solutions and services.

The MS Cloud Infrastructure Engineer manages cloud infrastructure deployment, supports operations, coaches junior engineers, and evaluates hardware/software solutions.

Lead and grow GTT's channel business by developing partner strategies, recruiting and enabling partners, driving partner-sourced pipeline, co-selling with Enterprise Sales, monitoring forecasts and metrics, and identifying market opportunities to accelerate revenue.