About Riot Platforms
Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About the role
The Technical Program Manager is the operational backbone of the Standards and Governance functions within the Central Operations pillar. Reporting to the Director of Standards and Governance, this mid-senior individual contributor runs the document governance lifecycle, drives root cause analyses and their corrective actions to verified closure, coordinates SOC and ISO audit readiness, and holds the throughline across these programs. The role exists so this work can scale as Riot brings new data center capacity and customers online.
This position will be based in our Rockdale or Austin office. Relocation assistance is available for non-local candidates.
What you'll do
Governance Document Lifecycle
- Own the day-to-day operation of the operations document library across the full hierarchy of policies, standards, processes, procedures, and forms.
- Run the document routing and approval chain, tracking each document through subject-matter, governance, organizational, and final approval.
- Maintain the review cadence so standards and procedures stay current against customer agreements, infrastructure changes, RCA findings, and audit findings.
- Keep the library controlled and audit-ready, with version control, ownership, and status accurate at all times.
Root Cause Analysis & Corrective Actions
- Coordinate the RCA program end to end: intake, facilitation support, and tracking against customer SLA windows
- Drive corrective and preventive actions to verified closure, each with a named owner, due date, and effectiveness check.
- Maintain the corrective-action tracker and produce status reporting for leadership and customers.
- Identify recurrence and escalate it per the Root Cause Analysis Standard.
SOC Audit & Compliance Coordination
- Serve as an operations coordination point for SOC & ISO audits.
- Assemble and manage evidence, respond to auditor requests, and drive readiness for each scheduled audit wave.
- Cross-Functional Program Management
- Coordinate across Operational Readiness, IT/OT, EHS, and site operations to keep governance and RCA work moving.
- Support rollout and adoption of operations systems of record (CMMS and incident management platforms).
- Manage program schedules, dependencies, and status communication to technical and executive audiences.
- Support Incident Management coordination – intake, coordination, communication during onsite incidents.
What you'll have
- 5+ years in program or project management, governance, quality, compliance, or operations
- 8+ years experience with mission critical environments such as: data centers, critical facilities, manufacturing, oil & gas, or another audited environment.
- Demonstrated experience coordinating audits or compliance programs (SOC, ISO, or comparable).
- Experience running or supporting root cause analysis and corrective action programs.
- Strong document and records management discipline with a high bar for accuracy and detail.
- Excellent written communication and the ability to coordinate stakeholders across technical and executive audiences.
- Proficiency with work or records systems such as a CMMS/EAM, ticketing, or document management platform.
Compensation and Benefits
- Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
- Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
- 401(k) Retirement Plan: Incudes a generous company match.
- Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
- Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.
Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Skills Required
- 5+ years of experience in program or project management, governance, quality, compliance, or operations
- 8+ years of experience in mission-critical environments such as data centers, critical facilities, manufacturing, oil and gas, or another audited environment
- Experience coordinating audits or compliance programs, including SOC, ISO, or comparable programs
- Experience running or supporting root cause analysis and corrective action programs
- Strong document and records management discipline with high accuracy and attention to detail
- Excellent written communication skills and ability to coordinate technical and executive stakeholders
- Proficiency with CMMS/EAM, ticketing, or document management platforms
Riot Platforms, Inc. Compensation & Benefits Highlights
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Healthcare Strength — Most plans cover full employee premiums for medical, dental, and vision, with multiple plan options and mental health resources. Access to Wellhub and an EAP further reinforces the health and wellness offering.
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Retirement Support — A 401(k) with company match is paired with company‑paid disability, life, and AD&D, plus retirement‑planning tools through Morgan Stanley. These elements provide solid financial protection and long‑term savings support.
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Parental & Family Support — Paid parental leave extends to both birthing and non‑birthing parents, complemented by childcare and family services via Bright Horizons. Fertility benefits, including IVF, are slated to begin in 2026, broadening support for growing families.
Riot Platforms, Inc. Insights
What We Do
Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Why Work With Us
Our culture is rooted in extreme ownership. That means every challenge is an opportunity, and every team member is empowered to lead, innovate, and execute. We believe in moving fast, thinking boldly, and owning outcomes because that’s how we operate.
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Riot Platforms, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
