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We help people secure their future and protect the ones they love.
The Role
Own the technical product vision, roadmap, and backlog for worksite technology platforms. Lead engineering delivery, Agile execution, architecture decisions, platform stability, incident management, vendor governance, integrations, and DevOps improvements. Drive cloud-first, API-driven, event-enabled solutions using microservices, Kafka, AWS, and related technologies while balancing business priorities, technical constraints, reliability, and operational excellence.
Summary Generated by Built In
The Team
The Worksite Technology team is expanding its investment in digital capabilities and platform modernization. You will work alongside engineers, architects, product owners, and vendor partners to transform the current ecosystem into a cloud-first, API-driven, event-enabled architecture.
This team is responsible for building and operating platforms that support Worksite products, with a strong focus on customer experience, resilience, and scalability.
The Impact
As a Technical Product Manager, you will play a critical role in delivering reliable, high-performing technology solutions that support business growth and operational excellence.
Technical Product Ownership
Engineering Delivery & Leadership
DevOps, Stability & Incident Management
Vendor & Partner Management
System Design & Integration
Operational Excellence & Continuous Improvement
Stakeholder Collaboration
The Minimum Qualifications
The Ideal Qualifications
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $134,400-$176,400
The Worksite Technology team is expanding its investment in digital capabilities and platform modernization. You will work alongside engineers, architects, product owners, and vendor partners to transform the current ecosystem into a cloud-first, API-driven, event-enabled architecture.
This team is responsible for building and operating platforms that support Worksite products, with a strong focus on customer experience, resilience, and scalability.
The Impact
As a Technical Product Manager, you will play a critical role in delivering reliable, high-performing technology solutions that support business growth and operational excellence.
Technical Product Ownership
- Own the technical product vision, roadmap, and backlog, aligning business objectives with scalable technology solutions
- Translate business requirements into architecture-aligned designs and executable delivery plans
- Drive prioritization across features, defects, and technical improvements
Engineering Delivery & Leadership
- Lead cross-functional teams (engineering, QA, analysts) to deliver high-quality, predictable outcomes
- Drive Agile execution, including sprint planning, backlog refinement, and release coordination
- Participate in solution design, architecture reviews, and technical decision-making
DevOps, Stability & Incident Management
- Act as the technical owner for platform stability and production operations
- Lead incident triage, major incident management, root cause analysis, and resolution planning
- Ensure systems meet availability, performance, and reliability targets
- Drive enhancements in monitoring, observability, and operational processes
Vendor & Partner Management
- Serve as the primary technical interface to vendors
- Enforce SLAs, delivery quality, and engineering standards compliance
- Ensure operational readiness, including support models, documentation, and incident processes
- Conduct vendor reviews and drive continuous improvement
System Design & Integration
- Drive delivery of microservices-based, API-first, and event-driven solutions
- Oversee integrations using Kafka, APIs, and Managed File Transfer (MFT)
- Guide implementation of batch processing, scheduling, and rules engines (OpenL)
- Ensure alignment with enterprise architecture and cloud strategy
Operational Excellence & Continuous Improvement
- Drive adoption of CI/CD pipelines, automation, and DevOps practices
- Ensure readiness for production deployment, release validation, and post-release stabilization
- Improve system performance, deployment frequency, and release quality
Stakeholder Collaboration
- Partner with business leaders, architecture teams, operations, and vendors
- Communicate technical tradeoffs, risks, and delivery status clearly and proactively
- Provide transparent reporting and proactive risk mitigation
The Minimum Qualifications
- Bachelor's degree in computer science, Engineering, or related technical field (or equivalent experience)
- 8+ years of experience in technical product management, software engineering, DevOps, or platform engineering
- 8+ years of experience leading end-to-end delivery of enterprise applications in Agile environments
- 8+ years of experience working with cloud-native and distributed systems architectures
The Ideal Qualifications
- Strong background in production support, incident management, and vendor-hosted platforms
- Proven ability to translate business needs into scalable technical solutions
- Strong communication, ownership mindset, and execution discipline
- Strong hands-on knowledge of:
- Java, Spring Boot, and microservices architecture
- Event-driven systems and Kafka streaming
- API design and integration patterns (REST, async messaging)
- Frontend frameworks (React)
- Rules engines (OpenL)
- Batch processing and scheduling tools (Cron or equivalent)
- Managed File Transfer (MFT)
- AWS cloud services and cloud-native architectures
- Experience with:
- CI/CD pipelines, DevOps tooling, and observability frameworks
- Vendor-led delivery models and SLA governance
- Financial Services, Insurance or regulated industry platforms
- Supporting supplemental/worksite insurance products
- Ability to:
- Lead technical design discussions and influence architecture decisions
- Balance product priorities with technical constraints and operational needs
- Operate effectively in fast-paced, complex enterprise environments
- Drive continuous improvement in system reliability and delivery practices
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $134,400-$176,400
Skills Required
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
- 8+ years of experience in technical product management, software engineering, DevOps, or platform engineering
- 8+ years of experience leading end-to-end delivery of enterprise applications in Agile environments
- 8+ years of experience working with cloud-native and distributed systems architectures
- Experience with production support, incident management, and vendor-hosted platforms
- Experience translating business needs into scalable technical solutions
- Knowledge of Java, Spring Boot, and microservices architecture
- Knowledge of event-driven systems and Kafka streaming
- Knowledge of API design and integration patterns, including REST and asynchronous messaging
- Knowledge of frontend frameworks, including React
- Knowledge of rules engines, including OpenL
- Knowledge of batch processing and scheduling tools, including Cron or equivalent
- Knowledge of Managed File Transfer (MFT)
- Knowledge of AWS cloud services and cloud-native architectures
- Experience with CI/CD pipelines, DevOps tooling, and observability frameworks
- Experience with vendor-led delivery models and SLA governance
- Experience with Financial Services, Insurance, or regulated industry platforms
- Experience supporting supplemental or worksite insurance products
- Ability to lead technical design discussions and influence architecture decisions
- Ability to balance product priorities with technical constraints and operational needs
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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MassMutual Teams
MassMutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
