Jobs at MassMutual

Supports enterprise risk management, internal control design and documentation, annual risk assessments, internal audit planning and execution, audit reporting, remediation recommendations, and external audit coordination across regulatory regimes. Partners with business, product, engineering, control owners, auditors, and leadership to improve the control environment and mitigate risk.

Price and evaluate retail life insurance products, monitor underwriting performance and portfolio profitability, analyze emerging experience and risk indicators, and support product design and pricing decisions. The role develops profitability analyses, sensitivity scenarios, dashboards, reports, and quarterly VNB reporting while partnering with Underwriting, Medical, New Business, and Product Management teams. It requires an ASA, substantial actuarial experience, and life insurance expertise, with FSA and Power BI experience preferred.

Supports accounting and financial reporting for wealth management entities through reconciliations, cash management, journal entries, monthly close, regulatory reporting, audit requests, internal controls, and financial analysis. The role also contributes to SOX and FRR compliance, process improvement, reporting automation, and business performance insights.

Supports business projects and operational initiatives through research, analysis, recommendations, presentations, reports, and process documentation. Collaborates with team members and business partners, manages assigned priorities, communicates progress, and presents a capstone project. The internship provides experience in business operations, process improvement, project delivery, and professional problem-solving.

Manage delivery of a portfolio of AI and data science projects from planning through implementation. Coordinate technical and non-technical teams, dependencies, requirements, budgets, timelines, and stakeholder expectations. Lead Agile ceremonies, drive accountability, translate AI capabilities into actionable requirements, and proactively identify and mitigate risks across complex, concurrent initiatives.

Leads MassMutual’s enterprise model risk management program, including governance, policies, validation, monitoring, issue management, regulatory engagement, and senior leadership reporting. Oversees models used in pricing, valuation, financial reporting, investments, capital, and risk management. Develops AI-related model risk strategies, strengthens risk culture and accountability, and builds a high-performing validation team. Requires an FSA, quantitative education, extensive financial services and actuarial modeling experience, and demonstrated senior leadership influence.

Develop and support full-stack applications for wealth management technology, including new project delivery, production support, defect resolution, compliance, audit, and regulatory work. Responsibilities include application and data integration, SQL and scripting, cloud application development, enterprise data warehouse support, testing, documentation, and collaboration with IT and business stakeholders. The role uses Java, Spring Boot, React, Node.js, AWS, Kubernetes, Terraform, and related development and monitoring tools.

Provides portfolio-level data management, reporting, dashboards, and analysis for strategic initiatives. Supports executive decision-making by monitoring milestones, forecasts, risks, data integrity, schedules, and operational efficiency. Partners with portfolio leads, business owners, and stakeholders to resolve data issues, improve processes, prepare meetings, and facilitate prioritization and sequencing discussions.

Provides frontline member service at a credit union branch, including account assistance, transactions, cash handling, account opening and closing, product education, complaint resolution, and electronic inquiry support. The role promotes credit union services, safeguards member information, follows regulatory requirements including the Bank Secrecy Act, balances cash drawers, and collaborates with colleagues to achieve branch goals.

Lead the strategy, operating model, standards, and adoption of a Distribution Data Platform and Single Source of Truth capability. Establish business definitions, canonical requirements, metadata, ownership models, and source-of-truth expectations across key data domains. Build and lead the supporting business team, partner with technology and governance stakeholders, and drive organizational alignment, training, adoption, and integration of data standards into platforms, initiatives, and processes.

Reviews trade activity, money movement, and documentation across brokerage and RIA platforms to ensure compliance with firm policies, supervisory controls, FINRA, SEC, and state regulations. Identifies risks and process improvements, strengthens internal controls, supports regulatory reporting, provides guidance and training, and partners with business leaders to mitigate financial and regulatory risk.

Leads MassMutual’s Distribution Master Data Management capability, including strategy, governance, stewardship, data quality, issue remediation, operating processes, and platform partnerships. Builds and manages a data operations team, establishes ownership and standards across Product, Party, Advisor, Account, Contract, and reference data domains, and drives adoption, reporting, continuous improvement, and stakeholder engagement.

Leads complex corporate strategy engagements for MassMutual, partnering with executives to evaluate growth opportunities, shape strategic priorities, and deliver actionable recommendations. Responsibilities include structuring ambiguous problems, synthesizing quantitative and qualitative insights, developing executive communications and Board materials, monitoring industry and competitive trends, managing strategic partnerships, and coaching analysts. The role focuses on insurance, wealth management, distribution, product, marketing, and broader financial-services strategy.

Analyze customer feedback, survey results, and operational data to identify trends, friction points, and experience opportunities. Create executive-ready dashboards, reports, presentations, and visualizations; support Forsta platform administration, survey configuration, reporting, and optimization. Improve reporting processes, data quality, and analytical practices while using data storytelling to provide actionable recommendations to stakeholders and business leaders.

Analyzes advisor loan programs and recruit or practice acquisition candidates through financial assessments, loan structures, break-even analysis, sensitivity analysis, reporting, and KPI development. Produces decision-support reports, dashboards, presentations, and governance materials; interprets profitability requirements; advises data users; coordinates with cross-functional partners; and supports system testing and enhancements.

Design, build, and deploy end-to-end AI/ML solutions using LLMs, agentic and probabilistic methods. Scope problems, prototype, evaluate and benchmark models, integrate production APIs and cloud infrastructure, apply responsible AI practices, and communicate results to stakeholders while mentoring colleagues.

Leads medium-to-complex digital health and wellness initiatives, coordinating cross-functional business and technology teams. Assesses project scope and execution capacity, translates strategy into detailed plans, communicates objectives and status, recommends solutions, solves problems, and drives delivery of service deliverables and technology solutions. The role requires strong organizational, communication, and delivery leadership skills.

Develop Python and Excel models for life insurance product calculations, validate system values, define requirements, support product launches and system conversions, analyze defects, and maintain data integrity. The role applies actuarial and statistical methods, improves workflows through automation, coordinates shared model development, and communicates technical findings and deliverables to cross-functional business, systems, operations, legal, compliance, and vendor partners.

Performs advanced malware analysis, extracts indicators of compromise, develops SOAR automations, and builds AI-enabled SOC capabilities. The role tunes detection and alerting logic, enhances threat hunting, mentors junior analysts, leads escalations, performs QA, and documents investigations. It requires extensive SOC experience, Python and SOAR expertise, off-hours escalation support, and advanced knowledge of attack techniques, operating systems, cloud environments, web vulnerabilities, authentication, networking, and packet analysis.

Manage complex procurement contracts from planning through execution, including drafting, redlining, negotiation, risk assessment, stakeholder approvals, and supplier coordination. Collaborate with legal, compliance, IT, data security, and enterprise risk teams to ensure compliant agreements aligned with business objectives. Identify process inefficiencies and improve contracting workflows while managing multiple transactions and timelines.