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Empowering Construction Through Innovative Software
The Role
Supports product strategy and roadmap execution by shaping Epics, prioritizing and refining backlogs into Stories, negotiating requirements, and communicating product vision. Collaborates with product managers, development, design, marketing, support, professional services, and customers to provide context, align stakeholders, manage risks, and maintain delivery transparency. Requires technical product ownership, project coordination, customer empathy, and effective use of collaboration, analytics, documentation, and AI productivity tools.
Summary Generated by Built In
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED:
The Technical Product Manager role involves managing product roadmaps, prioritizing development projects within the product backlog, and engaging with stakeholders. The position requires a blend of business acumen, customer empathy, and servant-leader mindset to guide software development. The role also focuses on fostering transparency and communication around product development and delivery timelines.
Qualifications:
- 1-3 years relevant work experience (IAM, role-based permissions, working with technical teams, and prototyping new products).
- Demonstrates moderate product ownership skills.
- Possesses or demonstrates ability to acquire in-depth knowledge and understanding of assigned products.
- Ability to manage the full process of creating Epics, negotiating requirements, providing context, and leading the scoping of Stories, making independent decisions to drive the backlog.
- Ability to foster alignment among a broader range of stakeholders including Professional Services and current customers.
- Ability to handle projects involving multiple internal teams (eg, 3-5 teams) and some external stakeholders (e.g., key customers).
- Ability to understand and communicate the near-term product vision (e.g., next 3-6 months), addressing risks associated with business, technology, or product architecture.
- Ability to address risks during planning for upcoming stories.
- Ability to operate with less oversight, acting as a partner with the Product Manager rather than solely executing on instructions.
- Ability to manage projects with weekly check-ins and provide status updates.
- Ability to share best practices.
- Ability to work in close partnership with the Product Manager, collaborate with multiple internal teams (development, design, product marketing), and engage withkey external stakeholders.
- Proficiency in: project management tools (e.g., Jira, Asana), design collaboration tools (e.g., Figma, Sketch), basic analytics platforms (Pendo, PowerBI), documentation tools (Google Suite, Confluence)
- Proficiency in: using AI to improve productivity and decision quality by refining prompts, synthesizing information, identifying risks or gaps, and integrating AIoutputs into standard workflows.
Preferred Qualifications:
- Familiarity with Salesforce
- Experience with B2B and SaaS software
- Experience in Agile Product Managements
Role Responsibilities:
- Collaborate with the PM to build an understanding of how your product fits into the portfolio.
- Help shape the future of development projects (Epics) based on specific customer needs.
- Own the articulation of the near-term product and portfolio vision to internal stakeholders in a way that excites them for the future of the product and themselves.
- Own the processes for creating, prioritizing, and refining development projects (Epics) into Stories that execute the product roadmap.
- Work with stakeholders to further understand and negotiate requirements.
- Be the leader of providing user, business, and strategic context to the development team.
- Foster stakeholder alignment and transparency in a way that ensures agreement on the current status of stakeholder needs. Primary stakeholders will be Support, development, Professional Services, current customers, and PMs.
Travel Requirements:
- <10% Travel may be required
BENEFITS & PERKS:
Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
Skills Required
- 1-3 years of relevant work experience, including IAM, role-based permissions, working with technical teams, and prototyping new products
- Moderate product ownership skills
- Ability to acquire in-depth knowledge of assigned products
- Ability to create Epics, negotiate requirements, provide context, lead Story scoping, and independently manage the backlog
- Ability to align stakeholders across Professional Services and current customers
- Ability to manage projects involving 3-5 internal teams and external stakeholders
- Ability to communicate near-term product vision and address business, technology, and product architecture risks
- Ability to operate with limited oversight and partner with the Product Manager
- Ability to manage projects with weekly check-ins and provide status updates
- Ability to share best practices
- Proficiency with project management tools such as Jira or Asana
- Proficiency with design collaboration tools such as Figma or Sketch
- Proficiency with analytics platforms such as Pendo or Power BI
- Proficiency with documentation tools such as Google Workspace or Confluence
- Ability to use AI to improve productivity and decision quality
- Familiarity with Salesforce
- Experience with B2B and SaaS software
- Experience in Agile Product Management
What the Team is Saying
Jordan Bales
Software Tester
Falk Hoeppner
Senior Quality Assurance Analyst
Sierra
Project Management Supervisor
Betty
Director of Development
Henry
IT Analyst
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The Company
What We Do
Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves. HCSS' mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.
Why Work With Us
At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.
Gallery
HCSS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We support a flexible, hybrid work environment that empowers employees to do their best work while balancing the needs of their lives outside of work.
Typical time on-site:
Flexible
Sugar Land, TX
