SGS

Technical Officer

Reposted One Month Ago

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Muntinlupa, Southern Manila District, National Capital Region, PHL

In-Office

Expert/Leader

Information Technology • Professional Services • Security • Consulting

The Role

The Technical Officer guides Certification Centres in achieving Quality Goals, advises on technical issues, and develops policies for conformity assessment, ensuring compliance with international standards.

Summary Generated by Built In

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS operates a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety, and compliance.

Job Description

PRIMARY RESPONSIBILITIES

Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards

Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and inspecting affiliates
Provide the Sector, if required, with technical advice and guidance for further development of the Conformity Assessment Programs according to TFS business strategy

REPORTING LINE

Global Standardization and Operations Manager

SPECIFIC RESPONSIBILITIES

Updates himself / herself with the recent developments in the area of international rules, regulations, policies and practices pertaining to Conformity Assessment.
Develops new policies, rules, instructions for existing and new PCA contracts
Issues technical guidelines and policies to ensure continuous and consistent adherence to TFS Business Rules, Country Instructions and other technical requirements for inspection body (ISO/IEC 17020) and product certification body (ISO/IEC 17065).
Provides direction and coaching to the Certification Centre (CC) Leaders in the areas of

- Technical Direction

- Policy Clarification

Advises Certification Centres contract teams on complex and highly technical cases.
Facilitates CC Management Team meeting, as required, in addressing clarifications, issues, concerns and provide updates on policy aspects.
Recommends the appropriate resource requirements of CCs and ensure appropriate candidates are selected.
Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
Perform other tasks to achieve operations efficiency, as maybe required by Management.
Assist in the maintenance of the Quality Management System
Act as Technical Manager for the Certification Centres as per ISO/IEC 17020 and ISO/IEC 17065 requirements.
- Trade Facilitation through appropriately attuned technical policies for all PCA contract teams following Conformity Assessment Instructions, TFS Business Rules and all other related references.
- Compliance to Company Policies, Rules and Regulations
- Monitor results and take corrective actions
- To ensure strategic planning of goals of the Department.
- Proposes and implement approved Annual Strategic Project Plans that contributes to the Over-all SGS TFS Objective/s.
- To provide PCA-related technical support as required by Management.
- To ensure compliance of Certification Centre to relevant standards e.g. ISO/IEC 17020, ISO/IEC 17065, etc.

Qualifications

PROFILE

Graduate of at least a Bachelor’s course in Business or Engineering
Minimum 7 years experience in the industry and in any combinations of the following fields:

Technical regulations (WTO-TBT rules)
Standardization
Quality Assurance
Laboratory Testing
Conformity Assessment (certification/accreditation)
Management Systems Auditing (QMS,EMS, etc.)

Competent knowledge of all aspects of trade, export procedures, technical regulations and documentation.
Complete understanding and expertise in product certification or conformity assessment process, essential product specifications, and applicable standards as well as customs classification rules.
Minimum 5 years proven Management Experience with People Management skills of a medium to large size organization. Management experience in the areas of Production Process Assembly and/or Trade Data Assembly is an advantage.
Good knowledge in the ISO 17020 and the ISO 17065 standards.

REQUIRED SKILLS

Experienced in SGS TFS services, an advantage
Product Technical expertise and/or Language Skills expertise an advantage
Familiar with management statistical analysis
Familiar with International Trade Practices. Trade experience in import or export or customs brokerage and/or banking procedures an advantage
Excellent Presentation and training skills
Above average communication skills
Computer literate
Decisive, Assertive and Results Oriented
International Job experience, exposed to cross-cultural style of Management, an advantage
Willing to travel and willing to be relocated, if necessary

Skills Required

Graduate of at least a Bachelor's course in Business or Engineering
Minimum 7 years experience in technical regulations, standardization, quality assurance, laboratory testing or conformity assessment
Competent knowledge of trade and export procedures, technical regulations and documentation
Complete understanding of product certification process and applicable standards
Minimum 5 years management experience in a medium to large size organization
Good knowledge in the ISO 17020 and ISO 17065 standards

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.