Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As a Solutions Sales Executive for Jira Service Management (our internal title for this role), you:
- Lead new sales motions and co-selling initiatives.
- Collaborate with pre-sales, partners, and sales to identify opportunities and develop tailored Atlassian solutions.
- Achieve Atlassian's solution sales goals while working with a globally distributed team.
In this role, you will also:
- Provide exceptional customer engagement ensuring a positive and personalized customer experience.
- Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB territory.
- Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services.
- Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction.
Your Background
- 3+ years of B2B sales experience, with a proven track record of growing SMB or enterprise accounts.
- High-volume pipeline management across multiple channels (chat, phone, zoom, and email)
- Firsthand knowledge of selling in APAC
- High proficiency in English is essential
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Skills Required
- At least 3 years of experience in a business-to-business sales environment growing SMB or enterprise accounts
- Proven track record of meeting or exceeding performance targets
- Experience managing a high volume of leads and opportunities across chat, phone, video conferencing, and email
- Firsthand experience selling across Indonesia, Malaysia, the Philippines, or Singapore
- High proficiency in English
- Fluency in Malay or Bahasa Indonesia
- Customer-centric mindset and do-it-right mentality
What the Team is Saying
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Atlassian Teams
Atlassian Offices
Remote Workspace
Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
