Technical Account Manager

Posted Yesterday
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São Paulo, BRA
Hybrid
Mid level
AdTech • Big Data • Digital Media • Marketing Tech
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social.
The Role
Own the technical success of enterprise publisher accounts from discovery and implementation through optimization and growth. Lead integrations, QA, onboarding, troubleshooting, performance audits, technical support, and escalations. Analyze RPM and CTR data, deliver quarterly business reviews, recommend revenue improvements, and collaborate with Sales, Product, and R&D. Manage publisher relationships, compliance, account records, and opportunities to expand adoption and revenue.
Summary Generated by Built In

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Brazil.

As a Technical Account Manager on our Publisher Professional Services team in our São Paulo office, you’ll play a vital role in helping leading digital publishers maximize their revenue and performance through Taboola’s technology. You’ll own the technical success of a portfolio of enterprise publisher accounts, from initial technical discovery and implementation through ongoing optimization and growth. Partnering closely with Sales, you’ll combine hands-on implementation with performance analysis and strategic engagement with publisher stakeholders.

To thrive in this role, you'll need:

  • 4+ years of experience in a client-facing technical role, such as technical account management, solutions engineering, solutions consulting, or technical customer success, ideally in ad tech, digital media, or SaaS.
  • Hands-on experience with HTML, CSS, and JavaScript, including using browser developer tools to debug and troubleshoot live websites.
  • Experience using AI coding assistants such as Claude Code and Cursor to support and improve your daily technical work.
  • Experience managing enterprise client accounts and technical implementations, with the ability to analyze performance metrics such as RPM and CTR and translate findings into actionable recommendations.

Bonus points if you have:

  • Experience with mobile app SDK integrations, SQL, or BI tools for self-service analysis.
  • Experience with Salesforce and a background combining technical delivery with commercial account management.
  • Working knowledge of publisher advertising technology, including native advertising, header bidding, ad servers, and programmatic monetization.

How you’ll make an impact:

  • Lead technical discovery and pre-sale assessments by reviewing publishers’ technology stacks, identifying integration requirements and constraints, and validating technical feasibility in partnership with Sales.
  • Own publisher launches end to end, from requirements gathering and solution design through configuration, implementation, QA, risk management, and onboarding. Coordinate with global Publisher Professional Services colleagues when implementation work is delegated.
  • Monitor account health and performance, investigate technical issues, conduct performance audits, and implement optimization plans that improve publisher revenue and product adoption.
  • Prepare and deliver quarterly business reviews in partnership with Sales, turning performance data and account insights into clear recommendations for publisher stakeholders.
  • Manage ongoing technical support, configuration changes, and complex escalations, collaborating with Product and R&D while keeping publishers informed and gathering feedback to influence product improvements.
  • Identify opportunities to expand publisher adoption and revenue in partnership with Sales, monitor compliance with contractual and on-page policies, and maintain accurate account and activity records in Salesforce.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

  • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
  • Well-being: Competitive benefits and well-being programs tailored to the region, including comprehensive health benefits, a fully stocked kitchen, and location-specific perks.
  • Flexibility: We offer a hybrid work schedule with 3 days in-office, with an option to come in more often if desired.
  • Work with some of the biggest names: Our publisher partners include Yahoo, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Instagram, X, and the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News and Yahoo, and OEMs such as Samsung and Xiaomi, use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DN1

#LI-Hybrid

Skills Required

  • 4+ years of experience in a client-facing technical role such as technical account management, solutions engineering, solutions consulting, or technical customer success
  • Hands-on experience with HTML, CSS, and JavaScript
  • Experience using browser developer tools to debug and troubleshoot live websites
  • Experience using AI coding assistants such as Claude Code and Cursor
  • Experience managing enterprise client accounts and technical implementations
  • Ability to analyze performance metrics such as RPM and CTR and translate findings into actionable recommendations
  • Experience in ad tech, digital media, or SaaS
  • Experience with mobile app SDK integrations, SQL, or BI tools
  • Experience with Salesforce
  • Background combining technical delivery with commercial account management
  • Working knowledge of native advertising, header bidding, ad servers, and programmatic monetization

What the Team is Saying

Victor
Adam
Daniela
Esra
Ari
Ceci
Tanya
Giulliana
Sam
Alessandro
Jessica
Sarahjean (SJ)
Yannis
Melissa
Gili
Max
Chanan
Ceci
Jonathan
Sara
Max
Daryia
Eldad
Imola
Andrew
Dayana
Isabela
David
Fernando
Minna
Malika
Isabel

Taboola Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave is often portrayed as a standout, with extended fully paid leave for primary caregivers and tenure-based leave for secondary caregivers. Return-to-work flexibility and broader family-support offerings are also emphasized.
  • Leave & Time Off Breadth — Time off is considered broad, including flexible or unlimited PTO in many U.S. locations and favorable perceptions of vacation policies. Hybrid work norms are frequently highlighted alongside generous time-off practices.
  • Healthcare Strength — Health coverage is described as comprehensive, with multiple medical plan options (including PPOs and an HDHP with HSA contributions) plus mental-health and EAP resources. Observations also note dental and vision coverage together with wellness initiatives.

Taboola Insights

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The Company
HQ: New York, NY
1,900 Employees
Year Founded: 2006

What We Do

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

Why Work With Us

What sets Taboola apart? Our culture. We combine the massive data scale of a global ad-tech powerhouse with a culture anchored in empathy, non-linear growth, and trust-first flexibility. If you're looking to tackle complex AI challenges alongside brilliant, supportive peers—while being valued as a whole human being—your next chapter starts here.

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Taboola Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Taboola offers flexibility and the ability to work remotely two days a week with three days in-office.

Typical time on-site: 3 days a week
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