Tech Lead, Business Systems Analysis

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Brief Job Description:

US Payments Business Analyst – Wire & SWIFT Payments role at Fiserv (Pune) targeting candidates with 8–10 years of experience.

Core Focus Areas

• Domestic and international wire transfer processing
• SWIFT payments and messaging
• Business analysis and requirements management
• Payment operations and process improvement
• Stakeholder collaboration across business, operations, compliance, risk, and technology teams

Key Responsibilities

• Gather, analyze, and document business requirements
• Create:
  • Functional requirements
  • User stories
  • Process flows
  • Use cases
  • Acceptance criteria

• Support wire transfer and SWIFT payment initiatives
• Conduct:
  • Gap analysis
  • Impact analysis
  • Root cause analysis

• Work with development and testing teams
• Support UAT and implementation activities
• Ensure compliance with payment controls and regulatory requirements
• Drive continuous improvement after implementation

Mandatory Skills

✅ 8–10 years of Business Analysis / Payments / Banking Operations experience
✅ Strong knowledge of Wire Transfers
✅ Strong knowledge of SWIFT Payments
✅ Requirements gathering and documentation experience
✅ Understanding of payment workflows and exception handling
✅ Stakeholder management and communication skills
✅ Testing and implementation support experience

Preferred Skills

• US Payments domain experience
• SWIFT message types (e.g., MT/MX messages)
• Compliance and sanctions screening knowledge
• Agile methodology experience
• Tools:
  • JIRA
  • Confluence
  • Visio
  • SQL
  • Reporting tools

• Banking or FinTech background

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.