Jobs at Fiserv

Leads a software engineering team responsible for designing, developing, and implementing applications. Oversees project delivery, translates business requirements into technical specifications, monitors risks, ensures timely and cost-effective execution, mentors team members, and promotes collaboration and innovation.

Owns Fiserv’s data and AI portfolio across product, engineering, and go-to-market teams. The role prioritizes investments, manages pilot-to-production delivery for Customer and Enterprise AI, shapes reusable AI platform roadmaps, supports launches and strategic client engagements, manages partner dependencies, ensures responsible AI governance, reports portfolio performance, and leads portfolio managers and product owners.

Owns product operations and go-to-market execution for Fiserv’s CashFlow Central product. Responsibilities include operating-model governance, demand intake, roadmap hygiene, GTM planning, launch readiness, sales enablement, AI Development Lifecycle operations, and coordination with Legal, Compliance, Risk, and Audit. The role tracks launch performance, supports cross-functional delivery, maintains audit-ready documentation, and drives adoption of generative AI tools and reusable workflows.

Leads cardholder dispute operations, including investigation, chargeback processing, representment, arbitration, and recoveries. Manages managers, associates, and quality analysts while improving processes, workflows, automation, and operational efficiency. Uses performance metrics to report results, minimizes fraud-related losses, ensures regulatory compliance, develops employees, and partners with Fraud, Data Analytics, Product, clients, and sponsor banks.

Design, develop, and support scalable Java and Spring Boot microservices, distributed systems, event-driven architectures, REST APIs, and AWS cloud-native applications. Optimize MySQL data access, troubleshoot production issues, implement resiliency and observability practices, participate in architecture and code reviews, and mentor engineers. Collaborate across product, architecture, QA, DevOps, and engineering teams throughout the software development lifecycle.

Lead and scale Fiserv’s inside sales organization, driving revenue growth, new client acquisition, cross-sell, upsell, pipeline generation, forecasting, and market expansion. Develop sales strategy, operating plans, KPIs, and productivity programs while recruiting, coaching, and retaining sales leaders and representatives. Partner cross-functionally with Marketing, Product, Finance, Operations, and Client Management to support launches and business growth.

The Senior Product Manager will define and execute Snap Pay's ERP integration strategy, lead co-development initiatives, and ensure performance in technical and business outcomes. The role demands collaboration with partners and internal teams to enhance product offerings and track success metrics.

Leads MoneyPass Group’s infrastructure and corporate IT operations through managed service providers. Owns MSP selection and performance, cloud and network resilience, identity, endpoint management, disaster recovery, vendor oversight, and transition-service exit from Fiserv. Partners with Security and the CIO to achieve SOC 2 Type 1 readiness, establish controls and evidence processes, manage budgets, and adopt responsible AI automation. This is a hands-on leadership role involving platform administration, troubleshooting, implementation, audit support, and executive reporting.

Lead deposit growth consulting engagements for financial institutions, analyzing deposit portfolios, products, pricing, customer behavior, profitability, and market data. Develop executive-ready recommendations, presentations, action plans, and implementation roadmaps. Manage client relationships, project scopes, business requirements, timelines, and deliverables while supporting business development and follow-on opportunities. Enhance consulting methodologies, mentor junior team members, and advise clients on acquisition, retention, product strategy, relationship pricing, onboarding, and balance growth.

Drives commercial mid-market growth by building C-suite relationships, generating new business, managing sales pipelines, and closing complex fintech solution deals. Develops proposals, account plans, financial justifications, pricing strategies, and growth plans while collaborating with product, implementation, compliance, risk, and relationship management teams. Requires quota-carrying solution sales experience, strong understanding of client business needs, and willingness to travel up to 60%.

Design, develop, test, debug, and maintain software applications aligned with business and client needs. Collaborate with cross-functional teams to translate requirements into technical solutions, improve existing codebases, lead peer reviews, and mentor junior developers. The role requires expertise in programming, SQL databases, cloud services, CI/CD, DevOps, and Agile methodologies.

Designs and deploys advanced AI, machine learning, generative AI, and agentic solutions for fintech and payments. Responsibilities include owning the data science lifecycle, developing scalable ML pipelines, building RAG and foundation-model applications, applying AI to fraud, risk, forecasting, personalization, and payment optimization, and ensuring model governance, observability, privacy, and responsible AI practices. The role also mentors data scientists and partners with product, engineering, architecture, and business teams.

Partners with business leaders to manage full-cycle HR practices for 300+ associates across multiple locations and shifts. Advises on employee relations, investigations, compliance, compensation, workforce planning, talent selection, performance management, and associate development. Leads HR projects and cross-functional initiatives, uses HR analytics for decision-making, and ensures alignment with employment laws and company policies.

Develop and support Fiserv’s cloud-native Vision NEXT payment platform using Java, APIs, microservices, AWS, and event-driven integrations. Responsibilities include software design, development, testing, API automation, troubleshooting, production support, performance monitoring, code reviews, and collaboration with infrastructure, network, and security teams. The role supports LATAM partners and requires Spanish or Portuguese bilingual proficiency, onsite availability, and U.S. citizenship or permanent residency.

Researches and investigates consumer disputes, fraud, chargebacks, and complaints involving collection accounts. Reviews documentation, routes cases, determines resolutions, prepares consumer correspondence, manages caseloads, and collaborates with internal teams while meeting regulatory requirements under FDCPA and FCRA. The role requires accurate case handling, strong written communication, analytical skills, data entry, and proficiency with Microsoft Office, AI tools, CRM, and case management systems.

Lead the design, development, testing, and implementation of backend applications and APIs for Fiserv’s Finxact banking platform using Golang and related technologies. Collaborate with cross-functional teams, improve code quality and test coverage, conduct peer reviews, troubleshoot applications, and mentor junior developers. The role also involves translating business requirements into technical solutions and supporting cloud-based SaaS implementations.

Territory-focused outside sales role selling Clover and BentoBox POS and ordering solutions to restaurants. Prospect, cold-call, and meet owners at Restaurant Depot locations, close deals, install systems, and train clients. Role is hunter-driven with in-person demonstrations and hands-on installations in the NY territory.

Leads product strategy, roadmap, and lifecycle management for IVR, Voice AI, routing, authentication, self-service, and conversational automation in contact centers. Partners across technology, operations, fraud, risk, compliance, cybersecurity, and vendors to deliver measurable outcomes. Establishes product metrics, testing and monitoring frameworks, launch plans, and continuous optimization. Manages and develops product team members while driving modernization of legacy IVR and cloud contact-center capabilities.

Sell Fiserv’s Clover point-of-sale and business management platform to small and medium-sized businesses across the Omaha territory. Responsibilities include partnering with financial institutions, generating leads through cold calling and referral networks, managing a sales pipeline, consulting with merchants, tailoring solutions, and driving revenue in a quota-based environment. The role requires local territory travel and relationship-building with business clients.

Design, develop, test, debug, and maintain backend software applications for merchant onboarding and client implementation platforms. Lead technical design and implementation, collaborate with cross-functional teams, improve existing codebases, conduct peer reviews, and mentor junior developers. The role also involves automating application operations and delivering reliable, high-performance solutions aligned with business and client needs.