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Chennai, Tamil Nadu, IND
In-Office
Entry level
Automotive
The Role
Service Ford Motor Credit retail loan and lease accounts, process payments and contract changes, terminate lease contracts, support vehicle liquidation activities, and maintain high transaction productivity and quality. Identify process improvement opportunities and meet required timelines while supporting customers across North America. The role requires business or commerce education, Microsoft Office proficiency, and flexibility for night shifts or weekend support.
Summary Generated by Built In

Ford Motor Credit Company is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan.

The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Specifically, its business activities are concentrated in the area of automobile financing for consumers and dealership inventory and leasing. Ford Credit competes mainly on the basis of service and financing rate programs, including those sponsored by Ford.
 

Responsibilities
  • Handle Accounts servicing and Vehicle liquidation activities for Ford Motor Credit retail loan/ lease customers in North America within stipulated timelines
  • Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers.
  • Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
    Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality
Qualifications

B.Com/BBA/M.Com with minimum 60% in present course with no active backlogs/arrears 

▪ Proficiency in MS Office tools. Expertise in MS Excel/Spreadsheet, is added advantage

 ▪ Flexibility to work in night shifts / weekend support if required (Comp- Off in case of   working in week ends)

 ▪ Candidate should be a Citizen of India and should hold all relevant documents related to citizenship.

Skills Required

  • B.Com, BBA, or M.Com degree
  • Minimum 60% in the current course
  • No active backlogs or arrears
  • Proficiency with Microsoft Office tools
  • Microsoft Excel or spreadsheet expertise
  • Flexibility to work night shifts and provide weekend support when required
  • Indian citizenship and possession of relevant citizenship documents

Ford Motor Company Compensation & Benefits Highlights

  • Healthcare Strength — Eligible employees can access medical, dental, and prescription coverage starting on the first day, with some zero-cost plan options and free mental health support. Benefits materials highlight comprehensive healthcare as a core pillar.
  • Retirement Support — Employees can enroll in a 401(k)-style plan from day one, and some salaried plans include a company match of $0.90 per dollar on the first 5% contributed. Official summaries also describe financial-planning support.
  • Parental & Family Support — The package includes paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp-up program for new parents returning to work. Flexible family-care days and other time-off options support caregiving needs.

Ford Motor Company Insights

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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