Team Leader, Engineering

Posted 2 Hours Ago
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Detroit, MI, USA
In-Office
Mid level
Fintech • Real Estate • Sales • Financial Services
Careers that Help Everyone Home.
The Role
Leads and develops a team of full-stack engineers responsible for hardship and payment-assistance web experiences. Owns hiring, coaching, performance, delivery, technical direction, staffing, and stakeholder communication. Guides development across Next.js or React, NestJS GraphQL, .NET/C#, AWS, Amazon EKS, and CI/CD. Drives AI-native engineering adoption, manages risks and blockers, and partners with product, design, data, and distributed engineering teams to deliver reliable software.
Summary Generated by Built In
As a Team Leader, Engineering within Servicing Technology, you'll lead a team of software engineers in Default Loan Services, responsible for the hardship client experience on rocket.com . Your team builds the web experiences that help homeowners in difficult moments, from requesting payment assistance to getting support after a natural disaster. The work is high-stakes and deeply human: when clients are under pressure, the technology has to make the path to help simple and reliable. Servicing Technology is accelerating through a full-scale System of Record modernization, and strong engineering leadership is a strategic asset.
This is a people-leadership role for someone who has grown as an engineer and now wants to multiply their impact through the team they lead. You will own delivery, coach and develop engineers, and stay close enough to the technology - a full-stack stack spanning Next.js or React, a NestJS GraphQL integration layer, and .NET / C# services deployed on AWS and Amazon EKS - to make sound technical and staffing decisions.
You will partner with product, design, and business stakeholders across distributed teams, and you'll help define what AI-native engineering looks like in practice - setting the expectation that AI is a core part of how your team designs, codes, tests, reviews, and ships software.
About the role
  • Lead, coach, and develop a team of full-stack engineers, owning hiring, onboarding, performance, and career growth.
  • Own your team's delivery: planning, prioritization, execution, and predictable, high-quality outcomes.
  • Set technical direction alongside your engineers across the front end (Next.js or React with a NestJS GraphQL integration layer) and back end (.NET / C# and NestJS GraphQL).
  • Ensure applications are reliably built, deployed, and operated on AWS and Amazon EKS through CI/CD pipelines.
  • Champion AI-native engineering - driving adoption of AI tools and agentic development workflows to raise team speed and quality.
  • Partner with product, design, data, and business stakeholders to translate ambiguous business needs into a clear, achievable roadmap.
  • Remove blockers, manage risk, and communicate status, trade-offs, and decisions clearly to leadership and stakeholders.
  • Foster a culture of ownership, inclusion, continuous learning, and healthy engineering practices.
  • Collaborate effectively across distributed engineering teams, including partners in India.

About you
You are a leader who measures success through your team's outcomes and the growth of the engineers you lead. You set a high bar, create clarity in ambiguity, and give people the context and coaching they need to do their best work.
You remain technically credible - able to engage in architecture and design discussions and make informed decisions - while trusting your engineers to own the details. You are curious about AI and committed to helping your team adopt it seriously.
Minimum Qualifications
  • 4+ years of professional software development experience, including hands-on full-stack work.
  • 2+ years of experience leading or managing software engineers (people leadership, not solely tech-lead responsibilities).
  • Working knowledge of a modern front-end framework (Next.js or React) and a NestJS GraphQL integration layer.
  • Working knowledge of back-end development in .NET / C# and NestJS GraphQL.
  • Experience delivering software deployed on AWS with Amazon EKS / Kubernetes and CI/CD pipelines.
  • Demonstrated ability to develop engineers, manage performance, and deliver through a team.
  • Strong communication, stakeholder management, and cross-team collaboration skills.

Preferred Qualifications
  • Experience leading teams through AI-native engineering adoption (AI coding agents, AI-assisted reviews, prompt-driven or multi-agent workflows).
  • Track record of hiring and building high-performing engineering teams.
  • Experience leading delivery in greenfield, early-stage, or rapidly evolving product environments.
  • Experience in fintech, financial services, or mortgage servicing.
  • Experience leading distributed teams across multiple time zones.

What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .

Skills Required

  • 4+ years of professional software development experience, including hands-on full-stack work
  • 2+ years of experience leading or managing software engineers through people leadership
  • Working knowledge of Next.js or React and a NestJS GraphQL integration layer
  • Working knowledge of back-end development in .NET/C# and NestJS GraphQL
  • Experience delivering software deployed on AWS with Amazon EKS/Kubernetes and CI/CD pipelines
  • Ability to develop engineers, manage performance, and deliver through a team
  • Strong communication, stakeholder management, and cross-team collaboration skills
  • Experience leading teams through AI-native engineering adoption
  • Track record of hiring and building high-performing engineering teams
  • Experience leading delivery in greenfield, early-stage, or rapidly evolving product environments
  • Experience in fintech, financial services, or mortgage servicing
  • Experience leading distributed teams across multiple time zones

Rocket Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is consistently characterized as robust, with multiple plan options (e.g., PPO/HMO/HSA), strong coverage, and added resources like mental health support, telemedicine, and an on‑site clinic in some locations. Pricing is often considered reasonable for employees, making healthcare a standout element of the package.
  • Leave & Time Off Breadth — PTO is often described as generous, with reports of substantial time off that can expand with tenure and additional personal‑significance or wellness days in some areas. This breadth gives many employees meaningful flexibility for time away.
  • Parental & Family Support — Family‑oriented benefits are highlighted, including paid parental leave, fertility coverage, adoption/foster assistance, and childcare subsidies. These offerings support a range of family‑building and caregiving needs.

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The Company
HQ: Detroit, Michigan
14,200 Employees
Year Founded: 1985

What We Do

We’re a Detroit-based company obsessed with helping our clients achieve the dream of homeownership and financial freedom. Our flagship business, now known as Rocket Mortgage, was founded by Dan Gilbert in 1985. Since then, we’ve revolutionized the mortgage industry – twice – and taken our place as the industry leader. Today, the Rocket brand is synonymous with providing simple, fast and trusted digital solutions for complex transactions. When you need a mortgage, a real estate agent or a personal loan, Rocket gets you there fast.

Why Work With Us

Powered by AI and driven by human ingenuity, our trailblazing teams create endless pathways toward a future of possibility. By pairing relentless innovation with real empathy, we’re building the future of homeownership – together.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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